Quality Assurance Specialist 1
Full Time
Chattanooga, TN 37402
Posted
Job description
Participates in the quality assurance process and follows up to ensure that all information system products and services meet company standards and end-user requirements for new small scale configuration management requirements.
Job Description:
BlueCross, as a federal contractor, may be required to implement a COVID-19 vaccine mandate.
Job Responsibilities
- Maintaining defect documentation in appropriate software. Assisting in generating problem resolutions and reporting.
- Recognizing and identifying areas where policies and procedures need to be changed or developed.
- Tracking quality assurance metrics such as defect densities and open defect counts.
- Developing, publishing, and implementing test plans. Writing, maintaining and automating software testing.
Job Qualifications
Education
- Associates Degree in Business, Computer Science or equivalent work experience required. (Equivalent years of experience are determined as one year of technical experience for every year of college requested).
Experience
- 3 years - Experience with systems from a configuration, auditing or end-user perspective required.
Skills\Certifications
- Ability to conceive and deliver innovative solutions
- Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability.
- Demonstrated presentation and team facilitation skills
- Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
- Capacity to solve problems and manage multiple assignments with critical deadlines
- Excellent oral and written communication skills
- Strong analytical skills
- Fundamental knowledge of Facets medical and dental product configuration applications
Job Specific Requirements:
- Looking for someone who is detail oriented and has experience in Facets from Customer Service, Claims, or Configuration perspective.
- Experience with auditing would be preferred.
- Minimum 3 years of experience working with Facets is required..
- Access experience preferred.
- Excel experience preferred.
Preferred Skills:
Number of Openings Available:
0
Worker Type:
Employee
Worker Sub-Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST is an Equal Opportunity employer (EEO), and all employees and applicants will be entitled to equal employment opportunities when employment decisions are made. BCBST will take affirmative action to recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
All applicants will be advised that BlueCross, as a federal contractor, may be required to implement a COVID-19 vaccine mandate.
Tobacco-Free Hiring Statement
To further our mission of peace of mind through better health, effective 2017, BlueCross BlueShield of Tennessee and its subsidiaries no longer hire individuals who use tobacco or nicotine products (including but not limited to cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, gum, patch, lozenges and electronic or smokeless cigarettes) in any form in Tennessee and where state law permits. A tobacco or nicotine free hiring practice is part of an effort to combat serious diseases, as well as to promote health and wellness for our employees and our community. All offers of employment will be contingent upon passing a background check which includes an illegal drug and tobacco/nicotine test. An individual whose post offer screening result is positive for illegal drugs or tobacco/nicotine and/or whose background check is verified to be unsatisfactory, will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six (6) months from the date of the post offer screening results.
Resources to help individuals discontinue the use of tobacco/nicotine products include smokefree.gov or 1-800-QUIT-NOW.
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