Description

AdventHealth Corporate

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday - Friday

Location: Remote

The role you’ll contribute:

The Project Delivery Specialist supports Consumer Advocacy and the Care Advocacy teams by contributing to the development and implementation of all associated projects and work streams. Day to day activities will include project planning, execution of change management activities, project timeline management, risk escalation, resource planning and preparation of executive updates. Project Delivery Specialist will support the development of project timelines by partnering with operations team members across all workstreams to understand initiatives and deliverables at a deep level and will speak to the project details with strong understanding. This role will report to the Executive Director of Consumer Advocacy and will continually seek to achieve consistent progress and will support the overarching achievement of the team.

The value you’ll bring to the team:

KNOWLEDGE AND SKILLS REQUIRED:

• Adaptable style of work

• Ability to manage large volumes of work and prioritize effectively

• Ability to work under pressure with minimal supervision

• Excellent problem-solving skills

• Detail-oriented, highly organized, and approaches work with a sense of ownership

• Familiarity with project management software tools, methodologies, and best practices

• Strong written communication, interpersonal skills and extremely resourceful

• Comfortable managing changing priorities, learning new skills, and building consensus across varied stakeholder groups

• Ability to learn new technologies and can leverage learnings to benefit the work

• Thrives in a setting requiring collaboration and teamwork for maximal efficiency and effectiveness

• Strong MS Office Suite capabilities

Qualifications

The expertise and experiences you’ll need to succeed:

KNOWLEDGE AND SKILLS PREFERRED:

• Working knowledge of project management programs (JIRA, smartsheet, Lucid, MS Project, Trello, etc)

• Experience with and understanding of change management methodologies and processes

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor’s Degree in Business or related field of study or five years of related work experience

• A minimum of two years’ experience in project management, change management, or equivalent experience

• Experience managing multiple project plans, work streams, timelines, schedules and deliverables

EDUCATION AND EXPERIENCE PREFERRED:

• Five or more years’ experience in a project management role

• Two or more years’ experience in the healthcare industry or consumer facing service delivery role

• Experience in technology and digital support

LICENSURE, CERTIFICATION, OR REGISTRATION PREFERRED:

• Certified in Change Management (CCMP)

• Certified Project Manager (PMP)

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

Demonstrates, through behavior, AdventHealth’s service standards.

• Supports all associated and assigned workstreams in developing project plans and aggressively managing timelines from project inception to completion.

• Develops project plans as initiatives are developed and seeks to take ownership of associated workstreams

• Partner with leaders to help execute on project updates, deadlines and serves as a Consumer Advocacy driver for project development and implementation.

• Supports Executive Director and others within the operational support team with any project needs including meeting support, project development updates, slide deck creation, data analysis and operations implementation

• Execute change management activities such as discovery, stakeholder assessments, change impact assessments, mitigation planning and adoption assessment.

• Serve as a point of contact and single source of truth for teams when multiple units are assigned to the same project to ensure team actions remain in synergy.

• Participate in meetings, take notes and capture next steps and action items and circulate with the team for agreement.

• Collaborate with AH teams for cross functional projects.

• Report on progress of activities, risks and issues to necessary parties and stakeholders.

• Work independently and with initiative, supporting multiple project plans while understanding interdependencies amongst all projects and teams.

• Seeks opportunities to bring value to operational team and care advocacy service delivery team, participating in improvement efforts and collaboration opportunities.

• Serves as the expert for all components of projects and can speak at a detailed level to the work the team is tracking.
  

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.