Job description

Overview:

If you like sports, THIS IS THE JOB FOR YOU!

This Pro Shop Administrative Asst. at our luxury resort performs office work directly related to property sports courts management and the general business operations of the association.

He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

Part Time Schedule:

Tues-Thurs 8:00 am - 1:00 pm
Sat - Sun 7:00 am - 11:00 am

Responsibilities:

(May include some or all of the following as applicable)

• Work under the direction of Community Association Manager and in partnership with Director of Tennis and Director of Sports ("Sports Directors").
• Answers telephones promptly and assists residents with questions and concerns.
• Monitor & support court reservation platform.
• Maintain sports calendar (event registration, updates, etc.)
• Monitor sports courts during morning play.
• Walk courts 15 minutes after each session begins (tennis)
• Visit pickleball courts hourly
• Be on call during business hours for court maintenance
• Send notifications using Mailchimp & PlayByCourt systems.
• Tracks resident issues to enable Property Manager or Sports Directors to identify major problems or trends.
• Maintains Association files, mail, binders, and office supply inventory.
• Maintains homeowner roster, database, mail instructions and homeowner files.
• May be responsible for processing of Association expense checks.
• Assists residents with account balance inquiries.
• Ensures all safety precautions and procedures are followed while performing duties.
• Performs property inspections as directed by Community Association Manager.
• May be assigned other duties by Community Association Manager.

Qualifications:

Education/Training/Certifications/Licenses:

High school diploma required. Associates degree with concentration in business preferred, or equivalent combination of education and experience.

Experience/Knowledge/Abilities:

Must possess strong administrative background. Two (2) to Three (3) years of related work experience. Strong working knowledge of customer service principles and practices. Excellent interpersonal, office management and communications skills. Tennis and pickleball knowledge is a plus!

Computer Literacy:

Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point and Outlook. Experience in maintaining a website is desired.

Language requirements:

Multiple language fluency is desirable and may be required depending on the community’s needs.

Travel and availability requirements:

May be required to travel for training sessions off-site on an infrequent, ad-hoc basis. May be occasionally required to cover for administrative staff at other communities within a reasonable commuting distance when needed.

Ability to work extended hours and weekends on an occasional, as needed basis.

Physical Requirements:

Ability to lift up to 15 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information. Ability to quickly and easily navigate the property/building as required to meet the job functions; complete all required forms.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels.

DISCLAIMER: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.

Job Type: Part-time

Pay: $20.00 - $21.00 per hour

Schedule:

• 4 hour shift
• Day shift
• Weekend availability

Application Question(s):

• Are you available to work weekends?
• Please provide your personal email address:
• This position pays up to $21/hr and seeks an applicant that is computer savvy, polished, well spoken and presents professionally.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Administrative: 2 years (Preferred)
• Computer literacy: 1 year (Preferred)

Work Location: In person

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.