C.H. Robinson is looking for a Principal Product Manager to own the products and product strategy that drive the two-sided digital marketplace powering our Global Air, Ocean, and Customs Brokerage business. The right candidate will be a systems thinker with a commitment to delivering the best experience for our people, customers, and carriers (both sides of the marketplace).

At C.H. Robinson we are working to transform the logistics industry through delivery of world class products. As a Principal Product Manager, you will activate your passion for technology as well as your experience translating customer requirements into solutions that deliver a quality customer experience at scale. Your decisions will be shaped by curiosity and rigorous analysis and research – both qualitative and quantitative. Join us at C.H. Robinson and dive into highly complex and ambiguous environments to simplify, automate, and make a positive difference for internal users, customers, and carriers alike.

C.H. Robinson recognizes the importance of workplace flexibility. We are committed to providing a remote-friendly work environment, both now and in the future. Our global technology teams will continue to have the flexibility that enables you to work where you are most effective, whether that be remote or in the office. Please note, this role works with a global audience. Hours are adjusted to enable collaboration with stakeholders and engineering teams based both in Asia and North America.

Responsibilities:

• Define a roadmap of strategies and products, to drive growth and support our customers
• Partner with other Business, Pricing, Product, Data Science, and Technical teams to deliver complete solutions that support business needs
• Conduct sophisticated quantitative, qualitative, business, customer, and strategic research and analysis to identify, test/validate, develop, and implement marketplace growth programs
• Manage projects from start to finish, including stakeholder management and communication of results, insights, and recommendations
• Develop and maintain business intelligence, enabling data-driven decision making by senior leaders
• Define requirements, metrics analysis and partner with engineering counterparts on development, testing, and launching efforts
• Minimize wasted technology investment by testing/validating hypotheses behind proposed investments, and by auditing and improving existing investments
• Manage tradeoffs and evaluate new ideas and opportunities with stakeholders, driving to alignment while maintaining a clear focus on overarching business priorities
• Navigate an ambiguous environment, from a strategic and tactical perspective, where the product management function is still maturing
• Mentor other Product Managers, help shape our culture, introduce best practice, and bring knowledge to the team

Required Qualifications:

• 5 years or more of product management experience, conducting strategic quantitative and/or qualitative analysis to inform technology/operations investments/changes in a cross-functional enterprise environment
• Willing and able to work 10am – 8pm PST, Monday through Thursday, as well as 10am – 2pm PST, Friday, to better enable collaboration with stakeholders and engineering teams based both in Asia and North America
• Bachelor’s degree or equivalent work experience and high school diploma/GED

Preferred Qualifications:

• Bi-lingual with English and Mandarin fluency
• 3 years or more of digital marketplace dynamics/mechanics experience in a product or data science capacity
• Master’s degree Business Administration/Management, Finance, Economics, Marketing, Management Information Systems, Mathematics, Engineering, Analytics/Data Science
• Values a diverse and inclusive work environment
• A learning and growth mindset that is open to giving and receiving feedback and coaching others to do the same

Compensation Range

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.