Job description

Job Description Summary
Children’s Mercy Park is looking for dynamic service professionals to join our hospitality team called City Foods & Events for the 2023 MLS season. Our Bartenders are expected to provide exceptional guest service while working collectively and cooperatively through out multiple venue locations within Children's Mercy Park. Our Food and Beverage program provides our players, fans, and guests with only the highest quality of accommodation and customized service.

The position is to be a key contributor to the Hospitality team while ensuring all work is consistent with the Sporting KC brand purpose: “We create memories through personalized experiences with our Club.”

Sporting Kansas City is an equal opportunity employer. We celebrate diversity and equity and are committed to creating an inclusive environment for all associates. All associates are expected to positively collaborate with individuals of diverse backgrounds. All talented individuals looking for a challenge are encouraged to apply.
Job Description
ASSOCIATE PERKS

• Pay starting at $18.00 per hour.

• Eligible for performance increases each Major League Soccer season you return.

• 20% retail discount on merchandise.

• Free meal provided on matchdays.

• End of season Experience Celebration party at Children’s Mercy Park.

• Sporting KC Merchandise giveaways at each home match.

ESSENTIAL FUNCTIONS

• Timely, efficient, accurate service of food and beverage orders to guests.

• Mix and serve alcoholic beverages and non-alcoholic beverages following standard recipes while maintaining liquor controls in accordance with company policy.

• Ability to interact with guests is a business professional manner.

• Provide our guests with personal service and attention to detail that will exceed their expectations.

• Work as a team with fellow associates and other service departments within stadium.

• Record all sales utilizing the point of sale system; obtain payment immediately.

• Must have extensive knowledge of food and beverage menu, specials and services offered.

• Ability to up sell, explain and answer questions about menu items and specials in detail.

• Ability to open, present and serve fine wines to guests.

• Set up and maintain a clean, neat and safe work area.

• Fulfill the assigned opening and closing duties.

• Must be knowledgeable of other food, beverage and retail outlets within the stadium.

• Mix and serve alcoholic beverages and non-alcoholic beverages following standard recipes while maintaining liquor controls in accordance with company policy.

• Arrive at designated All-Inclusive area at scheduled time.

• Have bar knowledge to set up bar to provide the best guest service.

• Have knowledge of how to implement a bar inventory.

• Strong communication and interpersonal skills.

• Ability to multitask between guest services and guest satisfaction.

• Proper closeout of designated All-Inclusive bar area.

• Responsible for all closing out paperwork for All-Inclusive bar.

PERSONAL ATTRIBUTES

• Strong organizational, communications and interpersonal skills.

• Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.

• Exceptional customer relationship management skills.

• Independent judgement to plan, prioritize and organize a diversified workload.

• Ability to demonstrate poise, tact and diplomacy. Strong teamwork attitude required.

• High level of interpersonal skills to handle sensitive, confidential situations and information.

• Self-motivated and goal-driven.

• Professional appearance and attitude.

SKILLS AND EXPERIENCE

• All applicants must be at least 21 years of age.

• Minimum of one (1) year of bartending experience.

• Strong ability to work independently and in a team setting.

• Ability to adapt to guests needs and quick special needs.

• Knowledge of classic cocktail.

• Always hold the Sporting Service Standard.

• Ability to pass bartender test.

PHYSICAL ABILLITIES
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Required to sit, stand and walk.

• Frequent stooping, bending, pulling and pushing.

• Ability to occasionally lift, carry and/or drag up to fifty pounds (50) pounds if necessary.

Job Type: Part-time

Pay: $16.00 per hour

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