Phlebotomist II - NY - (Bronx) Claremont Village Location
Job description
Phlebotomist II
Salary Range: $27 to $55
EXPERIENCE/EDUCATION/QUALIFICATIONS
- High school diploma or equivalent required.
- Healthcare Provider Level BLS required.
- Training in an approved Phlebotomy Training Program or one (1) year recent phlebotomy experience required.
- Phlebotomist Certification preferred.
KNOWLEDGE/SKILLS/ABILITIES
- Analytical/Problem Solving Skills – Ability to collect and analyze data and other information, solve problems and make decisions while using clear and logical steps.
- Customer Service – Knowledge of principles and processes for providing customer service within the healthcare community. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
- Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions.
- Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
- Compliance Monitoring – Ability to monitor performance of self, other individuals and processes by applying knowledge of established performance standards from regulatory agencies as well as employer and understanding regulatory licensure and conditions.
Training and Education – Ability to communicate technical concepts and to make presentations and demonstrations to customers and new employees.
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