Job Description

National Bank of Arizona is a community of professionals with relationships at its core. This bank strives to promote an engaging environment with accessible leadership and on-going employee development, and pride themselves on providing clients, shareholders and each other the best possible tools, resources and opportunities.

NBAZ is looking for an experienced Personal Banker to join Arizona's #1 Community Bank. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

This job at National Bank of Arizona is being filled by Teamanics, Metabyte's rapidly growing peer network.

Responsibilities for Personal Banker

• Performs full-service banking services to new and existing customers within the branch, with a primary focus on sales and service. Duties may include new accounts, consumer loans, and performing client services issues
• Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource
• Responsible for making appropriate referrals for other bank products and services, including commercial lending products
• Follows up with clients as needed
• May be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans
• Responsible to resolve customer service issues
• Establishes, expands and maintains a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer
• May be responsible for processing cash transactions and other customer service duties within the branch

Requirements for Personal Banker

• 2-3 years' experience in sales, teller, new accounts or loan processing or other directly related experience. An equivalent combination of education and experience may meet qualifications
• Previous experience in a financial sales representative-oriented role preferred
• Working knowledge of mathematical calculations and standard banking products, services and transactions
• Solid knowledge of all retail products and services. Basic knowledge of consumer lending applications
• Proven customer service, interpersonal and communication skills, both verbal and written
• Effective selling, cross-selling and referral skills
• Solid mathematical, problem-solving and negotiation skills
• Solid interpersonal & relationship building skills
• Strong attention to detail and time management
• Proficient in basic computer skills

Job ID: NBAZ00005