Job description

Job Summary:

• The Patient Financial Representative is an entry-level position that is responsible for the duties and services that are of a support nature to the RCBS High-Performance Work Teams.

• Ensures that all processes are performed in a timely and efficient manner.

• Performs assigned duties such as mail handling, scanning, sorting, assembly, copying, faxing, and data entry.

• Although this position is entry-level, it is of a developmental nature with the expectation of future growth within the RCBS.

Major Job Responsibilities:

• Ensures daily productivity standards are met.

• Performs medical record requests when necessitated by payers.

• Monitors to ensure receipt of records within established target.

• Provides management with reports of outstanding requests when targets are not met.

• Perform support services for departmental Associates such as faxing documents, copying, printing forms, data entry, and reception relief.

• Gathers all information needed to ensure payment of the claim.

• Responsible for requesting, printing and forwarding all required documentation to payers.

• Retrieve EOBs as necessary as required.

• Process handwritten adjustments.

• Performs mail retrieval, sorting, distribution and inter-facility delivery duties for all RCBS Associates.

• Performs all scanning-related activities.

• Works collaboratively with team members to assist in keeping workload evenly distributed.

• Coordinates communicate and assists in monitoring work flow and work tasks as necessary to manage fluctuating volumes.

• Provides feedback to team and team lead to help identify process educational, and mediation needs through the Management by Fact process.

• Ensures quality standards are met in clerical services performed in accordance with Integrity and Compliance guidelines.

Job Type: Contract

Salary: $15.00 - $18.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Irving, TX 75038: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Data entry: 1 year (Preferred)
• Medical collection: 1 year (Preferred)
• Healthcare Background: 1 year (Required)

Work Location: One location

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