Patient Coordinator
Full Time
Ann Arbor, MI
$18 - $22 an hour
Posted Just posted
Job description
Comfort Smiles of Ann Arbor is looking to add a Dental Patient Coordinator to our team!
We are looking for an upbeat, friendly face to greet and welcome the patients that come into the practice.
We are looking for an upbeat, friendly face to greet and welcome the patients that come into the practice.
In this role, you will serve as the chief point of contact for our patients. This means that having an upbeat attitude and professional demeanor are essential. You’ll greet patients, take their phone calls, send out emails, schedule appointments and verify insurance to ensure a great patient experience.
Pay Based on Experience + Full Benefits!
Hours: M-Th 7:00am-4:30pm; F 8:30am-2:00pm
Check out the office: https://www.comfortsmilesannarbor.com/
Qualifications:
- Front desk experience in a dental office is required.
- Knowledge of PPO insurance and treatment plans is required.
- Excellent communication skills.
- Self-motivated, punctual, and team player.
- Open Dental experience preferred.
- Proficiency in terminology and procedures.
The patient coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full productive schedules.
Position offers great medical benefits including 3 health insurance plans to choose from, dental Insurance, vision insurance, paid vacations, and sick days.
Essential Functions:
- Greet and welcome patients and visitors to the practice.
- Check-in patients according to office protocol, verifying and updating patient information.
- Confirm the next day's appointments according to protocol and patient preferences.
- Schedule patients for efficient use of the doctor and staff time.
- Maintain a professional reception area.
- Manage recall and inactive patient system
- Collect payment from the patients at the time of service.
- Prepare financial treatment plans and present plan options to the patients.
- Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
- Open and close dental office according to office protocol.
- Daily cash handling and balancing the day's transactions.
- Submit insurance claims for completed treatment and prior authorizations.
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