Holiday Inn Express in Grandville is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!

• Shifts: 1st weekends only
• Wage: Starts at $14.50/hr, based on experience
• Position can be used as a PAID internship

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules (dependent on position)
• Holiday Pay
• 8 hours of paid volunteer time per year (must be accredited)
• Advancement opportunities
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary:

The Breakfast Bar Attendant is responsible for the preparation and service of the Express Start breakfast according to local health department, Suburban Inns, and IHG standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions:

• Report to work in uniform presented professionally, neat, and clean
• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Anticipate and meet the needs and expectations of our guests, then go one step further
• Maintain the breakfast bar in an attractive, organized, and clean presentation while following brand standards and health codes
• Prepare all hot items according to directions
• Ensure that all items on the breakfast bar are kept at adequate quantities to accommodate the volume of guests in house using the first in, first out method for restocking
• Ensure that all food items on the breakfast bar are taken down within 30 minutes of breakfast closing time
• Clear, clean, and sanitize tables and chairs as they are vacated
• Wash and sanitize serving equipment, and return it to storage at breakfast closing
• Remove trash, vacuum/sweep/mop entire breakfast area, clean public restrooms, wash windows, etc.
• Prep food for the next day according to hotel occupancies
• Put away deliveries as soon as they arrive using the first in, first out method.
• Verify that every item on the invoice is accounted for and stored properly with label and date
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements:

Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills

Formal Education and Job-Related Experience:

License, Training, and/or Certification Required: ServSafe Certification (may be completed upon hire)

External and Internal Personal Contact:

Communications: Daily-Verbal & Written / Participation in meetings as needed

Teamwork and Collaboration: This job is part of a formal work team within the department

Uniform and Appearance Guidelines:

Uniform: Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member.

Appearance: All facial piercings must be approved by management. Gauges in ears are not allowed on anyone who’s primary job function is interacting with guests. Hair must be of a natural color, and kept well-groomed. All tattoos that are not covered by a work uniform must be approved in writing by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Hotel Operations has the authority to veto any decision made by the position’s supervisor.

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