Description

The Organizational Change Manager for the Scorecard Project (OCM) leads and manages activities related to projects within the Reentry Division. This position is accountable for providing reliable and professionally sound guidance, consultation, and advice at a high level of expertise. This position will create and implement change management strategies and plans that maximize stakeholder adoption and usage while minimizing resistance. Through the implementation and sustainment of integrated outcome-based management, the incumbent will work with the project teams and organizational leaders to insure adoption, utilization and proficiency of the changes that impact employees in the organization to further DOC strategic goals and objectives.

• A current resume (Indicating your related experience);
• A letter of interest (Preferably no more than two pages) describing how you meet the qualifications and why you are an ideal candidate for this position.
• 3 references
• College transcripts (if applicable)

AGENCY PROFILE :
For information about the Reentry Division, please visit our webpage.

Our mission at the Department of Corrections is to 'improve public safety by positively changing lives'. With more than 8,000 employees, we recognize that staff are our greatest asset, and the efforts of our dedicated workforce have garnered national recognition! Whether the work is inside a prison, out in the field, or an administrative office, DOC staff experience a high degree of personal reward knowing their efforts are creating an environment in which incarcerated individuals can learn to make choices that contribute to safer communities.

DOC OFFERS:

• Flexible schedules
• Comprehensive compensation packages
• Training and development opportunities
• The fulfillment of public service

Duties

Develop comprehensive organizational change management plans to ensure statewide initiatives and projects achieve successful implementation and meet objectives timely by increasing employee awareness, engagement, and knowledge.

• Develop change management strategies and detailed change management plans for assigned projects.
• Work with a formal project team in an effort to align and integrate the change management plan and deliverables into an overall project plan.
• Continually assess progression of change readiness by stakeholder groups and refine or supplement the change management plans as required.
• Conduct ongoing risk/impact assessments and provide support throughout the project to determine potential challenges/barriers and identify corresponding risk mitigation strategies.
• Coordinate change management activities at implementation to ensure that all planned activities are carried out smoothly.
• Work closely with the role responsible for benefits realization management to monitor adoption and conduct investigations into unsatisfactory outcomes.

Provide regular mentoring and development of other change management professionals, leaders, and employees.

• Prepare the project change management team, including leadership, for their roles in execution of the change management plans.
• Coach leaders across the organization and build consistent change leadership capability and capacity at all levels.
• Develop and lead activities in the DOC open system interconnection (OSI) Community of Practice.
• Contribute to the sustainment and delivery of the Facilitator course for DOC Results and outcome-based management.

Develop and present progress reports and implementation plans with supporting metrics to Business Leads, Steering Committees, Executive Sponsors, Executive Leadership, and key external stakeholders.

• Developing communications for internal and external stakeholders.
• Collaborate with the Strategy branch of OSI and create communication content capturing relevant information to end users in a clear and concise manner.
• Develop quarterly storyboards for OSI led projects that weave the agency priorities into a holistic message.

Provide expert knowledge, consultation, leadership and strategic planning direction to operational leaders for the administration, delivery and evaluation of training related to the Scorecard Project.

• Plan, organize, administer, evaluate, and manage the delivery of training.
• Forecasts, schedules and provides training sessions so that staff are compliant with training.
• Use data and research to drive decisions and management for areas of responsibility.
• Recruit, identify, schedule, and support qualified instructors to facilitate training.
• Ensure training resource needs are met (manuals, supplies, and training equipment).
• Collaborate with key stakeholders to roll out training schedule and ensure completion.

Other duties as assigned*

Qualifications

Required:

• 
  Bachelor's degree in public administration, business administration, social science or closely allied field from an accredited institution recognized by the U.S. Department of Education or the county of Higher Education Accreditation.

AND

• Two (2) years managing complex change initiatives, including advanced level Change Management facilitation experience with increasingly responsible experience.

OR

• Associate's degree in public administration, business administration, social science or closely allied field from an accredited institution recognized by the U.S. Department of Education or the county of Higher Education Accreditation.

AND

• Four (4) years managing complex change initiatives, including advanced level Change Management facilitation experience with increasingly responsible experience.

In addition to the above, this position requires the following skills and abilities:

• Ability to work effectively and efficiently toward goals in a complex, dynamic and diverse environment with multiple changing demands.
• Excellent communication skills, ability to work effectively with both employees and managers. Able to convey a positive and professional image to employees and external contacts.
• Ability to develop and maintain business relationships with internal and external stakeholders. Strong public speaking skills and the ability to effectively and professionally present in front of large audiences. Strong influence, change management and relationship building skills.
• Ability to use technology and computer systems to improve accuracy and quality of project management work.
• Ability to coach and mentor others. Skilled in staff development, conflict resolution and team building. Ability to work in a fast-paced and changing environment

Preferred Qualifications:

• Project management and/or change management certification.
• Degree in Visual Communications, Communications or Marketing or relevant experience in mentioned fields.
• Experience involving conducting/facilitating training for adults.

Supplemental Information

Vision: Working together for safer communities.
Mission: Improving public safety by positively changing lives.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

COVID 19 Vaccination Requirement
Employees of the WA State Department of Corrections (DOC) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. You may request an accommodation if you are unable to meet this requirement due to a medical or religious necessity.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. **Please note: Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

What We Offer:
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

For questions about this recruitment, or to request reasonable accommodation in the application process, please email paige.walker@doc1.wa.gov or give us a call at 564-669-0230. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.