The VP of Operations will set overall strategy and vision for operations team by utilizing market knowledge and supporting current business plan. The role will lead the team to meet or exceed all established operations goals to meet division business plan goals, while ensuring appropriate company processes are followed and customer service standards are achieved. As a key leader in the Division the VP Operations manage and coordinates the operations team to ensure they are set up for success through oversight of recruiting, training, retaining & developing successful employees.

FUNDAMENTAL JOB DUTIES/RESPONSIBILITIES:

Essential:

• Supports in developing, implementing, and achieving the annual operating plan of the Division
• Recruit, train, motivate, and manage teams in division to achive company objectives

• Monitor construction team relationships and management of trade partners, ensuring a high level of communication and accountability.
• Review buyer satisfaction surveys, analyze for trends and implement solutions that improve customer satisfaction scores and respond to reduce homeowner issues.
• Drive value-engineering efforts to ensure the most cost effective product. Provide recommendations to reduce costs and work including utilization of national contracts.
• Develop strong trade partner relationships while gaining an understanding of ability and challenges and ensure production homes stay on schedule.

• Manage P&L to meet and/or exceed budget targets while delivering a quality product that meets buyer needs.
• Collaborate closely with all departments in the Division so that all aspects of operations integration are effective, and support delivery high quality homes.
• Divisional responsibility for all’ on-site’ purchasing operations including establishment of job cost budgets, plan development, bidding, estimating, specifications, options, rebates, hiring trade partners and negotiating contracts.

• Eight (8) years strategic operations management experience in homebuilding
• Eight (8) years experience leading teams in homebuilding operations
• Five (5) years leadership experience with multi-department management.
• Five (5) years field construction experience including multiple job site management
• Five (5) years residential construction customer service experience

Technical Skills:

• Strong computer skills with expertise in Microsoft Windows Office applications, including Outlook, Word, and Excel
• Outstanding ability to lead and drive teams to achievement of goals and objectives
• Exceptional understanding of finance and budgeting
• Advanced knowledge of homebuilding and construction systems/processes
• Strong knowledge of trade base and municipal issues in the Division
• Experience and understanding of use with BuildPro

• A work environment that encourages creativity and innovative ideas from every level
• An organization that lives by its core values everyday
• Team atmosphere where every individual is considered a vital asset
• State of the art technology to provide an optimal working environment
• A competitive pay structure
• Strong benefits
• Flexibility in work-life integration
• Team-oriented environment where all individuals play an integral role in the company
• Opportunity to further your career in a growing national organization
• Maintain a competitive drive to be the best