As a global B2B FinTech software company, Serrala helps organizations automate their complex finance processes to stay ahead of the curve. With locations in Europe, North America and Asia, our 700+ employees are dedicated to servicing our customers in all industry sectors, from medium-sized companies to global players. More than 100 of S&P500 and over 50% of DAX40 companies are our customers.

We are growing - our goals are ambitious, and to achieve them, we need you. #Remote

Operations Support (m/f/d)

Your tasks:

• Master of project success: Organize the assignment of new projects to project leaders in cooperation with Senior PM's / VP's.
• Taking responsibility: Be a reliable contact person internally in regards to the technical setup of service engagements within the PSA tool.
• On the right track: Monitor the Service Order-in and evaluate criteria of engagements to calculate a priotization.
• Making an impact: Lead initatives to ensure data integrity within the PSA tool.
• Reporting and planning: Preparation of the monthly management reporting and evaluation of the financial backlog of service engagements - as well as adhoc support to delivering data reports.
• Ensure alignment: Assist project managers to working according to the Global Project Governance and identify room for improvement.
• Project Management: As part of the Consulting Department you will be working on several projects. As the link-in-pin between different internal and external stakeholders, you keep track on the deadlines.

Your profile:

• Organizational skills: Prioritization, coordination and collaboration is a daily business for you? Then you are welcome!
• Detail oriented: High level of initiative and project management skills as well as profound analytical skills.
• Eager to Learn: You are a self-motivated person who is willing to learn new techniques and best practices in order to keep Serrala operating ahead of the competition.
• Strong communicator: You have confident communication skills across all levels of the organization & good language skills in English and reading skills in German.

It’s time to become a Serralian…

Do you look forward to taking on exciting challenges in an expanding and innovative environment? We continuously improve the way we work, including modern and flexible working conditions, professional development as part of our LearnLab, joint team events such as monthly lunches, after work events, and the Serralian Base Camp. And yes, we also promote sports activities and provide organic fruit and refreshing beverages.

Next steps: Apply quickly and easily with your CV via our recruiting tool.

Pro-Tip: Skip the cover letter and pitch us in 3 sentences why exactly you are the perfect match for our team!

Your HR Contact for this position is: Sophie Gottschalk

This role is based in: Remote

[EEO Statement]

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.

[To all recruitment agencies]

Serrala does not accept agency resumes. Please do not forward resumes to our jobs alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.

We Are Serrala. We have grown from a small family-owned business into an ambitious, global FinTech with 30+ years of experience. We are hungry to evolve, reinvent ourselves and grow - standing still is not an option.

We Are Serralians. A diverse team of 700 + techies, finance and payment experts, creatives and business administrators in 15+ offices around the globe. We see ourselves as a global family that stays connected despite physical distance and celebrates the idea of community. #WeArePassionate #WeAreEmpowering #WeAreEnterprising #WeAreReliable