• Assist in managing operations of the Front Office.
• Assist with Bistro Operations
• Assist in Housekeeping when needed.
• Ensure that policies and procedures are complied with for the highest standard of service and guest satisfaction.
• Work closely with Engineering and Housekeeping departments to coordinate guest requests and other front desk calls.
• Monitor room status to maximize room revenue and demonstrate the concept of yield management.
• Supervise and train all front desk staff to ensure that the best guest experience is provided.
• Supervise scheduling; send daily status reports; disseminate management information to the front desk team.
• Be completely familiar with, maintain, and implement all front office policies and procedures, special rates, and special programs.
• Maintain front-of-house efficiencies and effectiveness.
• Assist in the management and supervision of the Front Desk. The candidate must be available to work days, evenings, overnights, and weekends. Strong verbal and customer service skills are required.
• Must be able to work independently and in a group.
• Must be able to lead and think outside the box in order to bring the team to a higher level of service.
• Ability to work under pressure and in high volume situations.

• Customer Service: 1 year (Required).
• Fosse/Marriott: 1 year (Preferred).
• Supervisor: 1 year (Preferred).

• High school or equivalent (Preferred).

KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.