We are HealthStar Home Health, and Good, is what we do! Now hiring an Operations Manager 2 focused on the oversight and management of clinical operations/services. This position will oversee and manage our Duluth branch.

Good for employees

HealthStar's focus is creating a workplace where respect, appreciation and teamwork are the shared experiences of our team. We do good for our employees by collaborating on scheduling, a focus on wellbeing, a client-first directive, respecting and valuing every team member, having fun and top industry compensation and benefits.

Good deeds

We also do good in our work. Our team of office and field staff care about each other and the clients we serve. We help one another. We care and provide for a wide range of patients with a focus on serving the underserved.

Position duties include

• Provide oversight of all activities and operations for our Duluth office
• Oversee the day-to-day activities of Hospice services
• Seek out strategic partnerships and opportunities for market growth
• Ensure regulatory and employment law compliance in collaboration with Corporate leadership
• Achieve revenue benchmarks and maintain budgets
• Ensure initial and annual training is completed
• Oversee the referral and intake process
• Respond to client complaints and incidents
• Ensure policies and procedures are followed
• Maintain strict confidentiality regarding client and employee information
• Ensure staff receive necessary training and education
• Participate in assigned committees
• Assist with recruiting, hiring, and training of administrative and field staff
• Provide performance feedback to staff on a regular basis, and address any performance concerns in a timely manner
• Keep staff informed of any organizational changes, performance and general information

Qualifications

Qualified applicants will have 3+ years of management experience, excellent verbal and written communication skills and interpersonal and customer service skills. Healthcare and/or home care experience preferred. Hospice experience preferred.

How good?

• Positively change the lives of individuals and families in our communities
• Serve the underserved providing access to care for those who have been traditionally overlooked by the health care system
• Support a talented team of administrative and clinical professionals and be a part of a team that supports each other
• Our WHY is Making a Difference MATTERS

Full Benefits include

• Medical, HRA, Dental, Teladoc, EAP, 401K, Paid Holidays, Top PTO Plan, Mileage, Flexible Schedules, Sign-On Bonus, Quarterly Audit Bonus, Revenue Bonus