Job description
Overview:
Training Schedule: Monday through Friday 8:00am - 5:00pm
Schedule: (after training)
*Employees are given the option to work from home (hybrid) after 4-6 months of proficient performance*
Suncoast Credit Union is consistently chosen as a Top Workplace because its employees genuinely #LoveWork! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees. To attract the highest quality candidates, Suncoast Credit Union offers a comprehensive benefits package including, but not limited to:
Starting Pay
:
$18.50
The ITM Teller provides real-time transaction assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). This role performs a variety of financial transactions to serve Suncoast Credit Union members. An ideal candidate is comfortable, professional, and friendly on camera.
Start Date:
May 30th
2023 8
available positions!
Training Schedule: Monday through Friday 8:00am - 5:00pm
Schedule: (after training)
Monday through Friday: 10:00am – 8:00pm
Saturday: 8:00am – 1:00pm
Tuesday, Wednesday OR Thursday: OFF
Sunday: OFF
*Employees are given the option to work from home (hybrid) after 4-6 months of proficient performance*
Suncoast Credit Union is consistently chosen as a Top Workplace because its employees genuinely #LoveWork! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees. To attract the highest quality candidates, Suncoast Credit Union offers a comprehensive benefits package including, but not limited to:
* COMPETITIVE MARKET SALARIES * MEDICAL COVERAGE * PAID TIME OFF * PAID HOLIDAYS * PARENTAL LEAVE * RETIREMENT PLANNING * DEGREE ASSISTANCE * BONUS OPTIONS * ACCESS TO OVER 4,000 GYMS * FREE IDENTITY THEFT PROTECTION * PAID VOLUNTEER HOURS * LEGAL ASSISTANCE * MENTAL HEALTH RESOURCES * EMPLOYEE LOAN DISCOUNTS *
Get the benefits you deserve from an organization that cares about your well-being, inside and outside the workplace. Join a team that supports a healthy body, healthy mind, and healthy work-life balance!
Responsibilities:
- Process a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals
- Ensure proper endorsements and identification are obtained to follow credit union policies and procedures
- Utilize various software programs concurrently to complete transactions and communicate with multiple members simultaneously
- Provide a high level of professional and courteous service while observing due diligence for the validity of the transactions
- Perform end-of-day balancing
- Adhere to security, audit, and compliance requirements
- Support credit union expansion by recognizing opportunities to promote products to improve the financial lives of Suncoast members
- Attend educational events to increase professional knowledge
- Complete annual BSA/AML compliance training and understands employee’s role in maintaining an effective BSA/AML compliance program
- Complete FACT Act Red Flag training
- High school diploma or equivalent
- 6+ months of experience in customer service or a similar position
- Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
- Accurate, detail-oriented, and organized with task management
- Proficient knowledge and understanding of credit union products, services, policies, and procedures pertinent to the job
- Proficient knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities including REG.CC and CTR requirements
- Proficient knowledge and understanding of the credit union computer systems and software applications required to perform job duties with the ability to use multiple systems simultaneously
- Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
- Ability to work independently and in a team-oriented environment
- Must maintain a high level of confidentiality
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