Job description

WHO WE'RE LOOKING FOR:

We are looking for someone who will provide administrative support to the Director of Operations, assist senior management, and interface directly with clients and employees in a variety of ways. The ideal candidate will be someone who thrives and becomes energized working in a dynamic and face-paced work environment. This position is an integral part of the team that will assist with day-to-day operations and helps maintain Operations and HR systems/processes.

WHAT’S IN IT FOR YOU?

This is an amazing opportunity to take all your knowledge, experience, and skills and put them toward BUILDING something special. New challenges present themselves which means we are constantly learning, building, and tweaking processes, and redefining what success looks like for ourselves. Our environment is dynamic and ever-evolving, and for the person seeking change and growth, this might be the perfect place.

EDUCATION AND EXPERIENCE YOU’LL NEED TO SUCCEED:

Minimum of 1 year of Office and/or administrative experience

• A high school diploma or equivalent

Required: Ability to work Part-time EST

· Exceptional attention to detail

· Strong time-management, organizational, and prioritization abilities

· Effective communication and people skills via phone, electronically, and in-person

· Proven problems solving and critical-thinking skills

· Proven ability to multi-task

· Proven ability to serve and work dynamically across all levels of an organization

· Strong computer literacy, especially MS Office Suite

· Knowledge of human resources processes and best practices, preferred

· Familiar with social media platforms

· Knowledge of various microcomputer equipment with the ability to input, retrieve and format data

THIS ROLE WILL CONTRIBUTE IN THE FOLLOWING WAYS:

· Acting as second-in-command to the manager, and taking care of all duties in their absence.

· Assisting the Manager with operational issues.

· Assist with day-to-day operations of the operations functions and duties

o Provide clerical and administrative support as instructed by the manager

· Serve as the organization's first point of contact for external inquiries (email/phone)

· Assist with administration and maintenance by updating company records in the system

o Organize and maintain company records, process pertinent data

· Case Management for company files:
o Create cases in the system
o Coordinate with other departments as needed
o Follow up and respond appropriately to necessary parties involved to ensure client satisfaction
· Prepare documents and correspondence, including letters of verification, SOPs, company guides, custom documents, and more

· Maintain agendas and schedules for meetings and company activities.

· Assist with the revision and update of company policies

· Collaborate with the manager to identify areas for process improvements

· Keep abreast of the most recent organizational trends and best practices.

· Other tasks as needed or requested by manager

SOLUTIONS BY JAW, L.L.C. is a Certified Drug-Free Workplace and Equal Employment Opportunity Employer that does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, and/or disability. Solutions by JAW. will only employ those who are legally authorized to work in the U.S. Any offer of employment is conditional upon the successful completion of a background, driving history, and drug screen.

Job Types: Part-time, Contract

Pay: $14.00 - $17.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance
• Referral program

Schedule:

• Monday to Friday

COVID-19 considerations:
We are minimizing staff in the office, maintaining proper social distancing, and utilizing CDC-outlined sanitation measures to minimize germ spread. Masks are strongly encouraged during staff meetings.

Ability to commute/relocate:

• Lithonia, GA 30058: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Desired hourly rate for the position you have applied to?
• Are you aware that this is PART-TIME employment?
• Do you have experience with social media marketing?
• The work schedule is Monday to Thursday from 8 am to 4:30 pm, are you able to commit to working in the office on these days?

Experience:

• Administrative experience: 3 years (Preferred)
• Microsoft Office: 3 years (Required)

Work Location: In person

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