Job description
***THE RECRUITMENT PERIOD FOR THIS VACANCY HAS BEEN EXTENDED***
This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
The Department of Family and Community Services,
Office of Children's Services (OCS) is
recruiting for full-time Office Assistant 2 located in
Anchorage, Alaska.
Office of Children's Services (OCS) is
recruiting for full-time Office Assistant 2 located in
Anchorage, Alaska.
What you will be doing
This Office Assistant 2 position is the clerical support to the OCS Anchorage Regional foster care licensing team. Primarily, the incumbent will provide for child safety in foster homes by: assisting to process background fingerprint checks for foster applicants; utilizing the NABCS database to ensure fingerprints are tracked and information is continually updated, organizing and filing closed files, assisting with certified mailing, filing licensing paperwork, copying, scanning, data entry, and occasional Resource family recruitment participation as well as other support duties to the Department as necessary.
Our organization, mission and culture
The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.
The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
Everything we do is underpinned by our Core Values (Download PDF reader).
The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
Everything we do is underpinned by our Core Values (Download PDF reader).
Benefits of joining our team
Be a part of a dynamic and highly functioning team. Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues. You will have the opportunities for career advancement and development. You will collaborate with community partners.
Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and eleven paid holidays per year. Please see the benefits tab on this posting for more information.
Working environment you can expect
This position is located in the Anchorage Regional Office on 4th and Cordova within walking distance to downtown amenities and restaurants. Join our team as we partner with community members to establish safe and stable homes for vulnerable children and youth needing temporary or permanent care. We offer multiple skill development opportunities, both in person and virtual, in the fields of clerical support, customer service, systems operations and awareness of culture and race.
For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles.
We are seeking a candidate with the following competencies:
- Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
- Customer/Quality Focus: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
- Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
- Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
- Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
Special Notice:
Self screening for COVID-19 symptoms is required of all staff each workday. Employees working in the field may be required to undergo COVID-19 testing with negative test results if travelling into communities that require a negative result. This position requires the use of Personal Protective Equipment.
Self screening for COVID-19 symptoms is required of all staff each workday. Employees working in the field may be required to undergo COVID-19 testing with negative test results if travelling into communities that require a negative result. This position requires the use of Personal Protective Equipment.
Special Note
- This position requires a valid driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.
- The successful candidate may be required to attend multiple training courses normally located in Anchorage.
A cover letter is NOT required for this position.
Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
To view the general description and example of duties for an Office Assistant 2, please go to the following link: https://www.governmentjobs.com/careers/Alaska/ classspecs
To view the general description and example of duties for an Office Assistant 2, please go to the following link: https://www.governmentjobs.com/careers/Alaska/ classspecs
Minimum Qualifications
High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some position in this class may require skill in typing. Recruitment and selection may include this requirement.
Additional Required Information
At time of interview applicant is requested to submit:
- A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
- Copies of your two (2) most recent performance appraisals; in unavailable, two (2) documented supervisor letters of reference may be substituted.
- A list of three (3) professional* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
- Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.
EDUCATION
To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE
When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
RECRUITMENT SCOPE
This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
Contact Information
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
For specific information in reference to the position please contact the hiring manager at:
Name: Kelli Carpenter, Community Care Licensing Specialist 2
Phone: (907) 269-3920
Email: kelli.carpenter@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
- Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See http://doa.alaska.gov/drb/programs/index.html for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
- The following employee groups are under AlaskaCare Benefits administered by the State: See http://doa.alaska.gov/drb/programs/index.html for additional information.
- Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
- Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See http://doa.alaska.gov/drb/retirement/index.html for additional information
Paid Leave & Other Benefits
- Personal leave with an accrual rate increase based on time served
- Eleven paid holidays a year
- Gym discounts at participating fitness providers in multiple locations throughout the state.
See http://doa.alaska.gov/drb/ghlb/employee/health/gymListing.html for additional information
caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.