Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

Nike Retail employees inspire athletes of all abilities to tap into their potential. Step into a Nike Store, Nike Factory Store or visit nike.com, and the energy, enthusiasm and passion for sport are palpable. From Shanghai to San Francisco, each store offers a unique, inspirational community with a relentless focus on product innovation and customer service. A career in Nike Retail demands creativity and ambition – and offers the opportunity to define the new frontier of retail with the best athletes, teammates and retail partners in the industry.

The Key City Training Captain (KCTC) role is an elevated training role dedicated to inspiring and educating Nike Direct store staff Nike’s brand, service & innovations. The role will be key city focused but responsible for delivering the product & service training strategy across the whole territory. As a KCTC you will be Nike Direct’s expert on product and innovation, you will showcase best in class service, be authentic to the brand and sport, you will know your local city and consumer and be the person who brings our brand storytelling to life.

Responsibilities

• Conduct product & service clinics covering innovation stories across all categories
• Implement a targeted and tiered training strategy that aligns with seasonal concept maps and product allocation
• Support events as defined within the territory
• Complete and communicate reports as assigned; communicate opportunities; track relevant KPI’s; implement a measurement and retention process
• Create and maintain a 30-60-90 day calendar of events, activities, goals and objectives
• Manage to assigned budget

Qualifications

• Typically requires a bachelor’s degree and relevant work experience

• Retail and product service experience as well as coaching or teaching experience

• Strong connection with the sporting goods/lifestyle industry

• Excellent communication and presentation skills in English

• Availability for local and occasional international travel

• A genuine passion for the NIKE BRAND and NIKE’s product

• Availability to work evenings, weekends and some holidays

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.