Night Auditor

Full Time
Ocean City, MD 21842
Posted
Job description

Now hiring for Summer 2023 and beyond at Hilton Garden Inn Ocean City Oceanfront

Earliest start date would be 04.17.2023


Come work at the best place on the beach!


Hilton Garden Inn Ocean City (formerly Dunes Manor) is undergoing an extensive renovation while preparing to reopen in Summer 2023. We are currently recruiting for a variety of positions at this beautiful oceanfront hotel and onsite restaurant, Solstice Bar & Grill.

First-in-class benefits include:

  • Competitive wages
  • Sign-on bonuses up to $500 (paid after 90 days of employment)
  • 401(k) with 5% employer match
  • 120 hours of Paid Time Off after 90 days (offered annually; prorated based on hire date)
  • 8 paid holidays
  • Medical, dental, vision, and supplemental insurances
  • Employee assistance and wellness programs
  • Paid training and continuous learning opportunities
  • Tuition assistance program
  • Hilton travel discounts
  • Free uniform shirts and shoes
  • Daily shift meal

Apply here to learn more about becoming part of our team!


Night Audit Salary Rate: $16.00-$17.00/hour


National Base Salary Rate: $11.90 - $12.80/hour

*Rate depends upon state/market*


OTO Development is pleased to announce a wonderful opportunity for a Night Auditor.


What will you be doing most days?

  • Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
  • Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
  • Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
  • Ensure collections, including credit card and direct bill, are executed in accordance with company policies
  • Maintain proper control over keys, safe deposits, and all company and guest property
  • Ensure rates are optimized by monitoring competitor occupancy and rates
  • Ensure that all required documentation is completed in a timely manner
  • Properly quote daily rates and issues credits
  • Perform other duties as assigned to support guest satisfaction


What are the requirements for this position?

  • You are proficient in administration of applicable property management systems
  • You have the ability to respond quickly and appropriately to emergency situations
  • You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
  • You can pass certification tests required to meet brand standards
  • You have experience working with a computer especially data entry
  • You work well with others
  • You always maintain a customer focus and put the guests needs first
  • You are approachable and encourage effective communication with guests and fellow team members


Physical Requirements for this Position

This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.


About OTO

OTO Development (OTO) is a one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!


OTO provides competitive pay and benefit programs, including medical insurance options, dental and vison insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.



Brand: Hilton Garden Inn
Address: 2800 Baltimore Ave Ocean City, MD - 21842
Property Description: MD1045D Hilton Garden Inn Ocean City, MD
Property Number: MD1045D

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