Job description
ULTRA is hiring a fully remote Microsoft 365 (M365) Enterprise Administrator to join our Global IT Team. ULTRA is a global engineering organization that develops hardware and software-based solutions for defense customers. Our Global IT team provides enterprise level architecture and support for all ULTRA locations across the USA, UK, CAN, and AUS.
The M365 Enterprise Administrator joins Ultra following a recent acquisition. This role will lead and support a variety of complex architecture and M365 migration projects. We are moving from a uniform IT solution to multiple division-specific solutions. This role will also step in to support high-level M365 tickets from the business units. Successful candidates for this role will have strong experience in Microsoft 365, Azure, Exchange on-premises, and hybrid Exchange configurations.
Required Skills:
Desired Skills:
The M365 Enterprise Administrator joins Ultra following a recent acquisition. This role will lead and support a variety of complex architecture and M365 migration projects. We are moving from a uniform IT solution to multiple division-specific solutions. This role will also step in to support high-level M365 tickets from the business units. Successful candidates for this role will have strong experience in Microsoft 365, Azure, Exchange on-premises, and hybrid Exchange configurations.
Job Description:
- Support global M365 platform and associated workloads.
- Support and administer Microsoft Azure environments.
- Support and administer Exchange on-premises, hybrid and Exchange Online environments.
- Implement and support Teams, Teams Phone System and Rooms.
- Microsoft Defender and Microsoft Endpoint Manager administration.
- Escalation point and support for M365 services to colleagues.
- Manage license assignments and identify efficiencies.
- Triage and assign advanced problems or requests to M365 Specialists.
- Write knowledgebase articles to document new solutions, processes and procedures.
- Provide training to IT colleagues.
- Supporting the Group IT team on other projects as needed.
Required Skills:
5+ years of experience with following:
- Supporting the Microsoft 365 Platform at an Enterprise Level
- Microsoft Exchange 2010 to Exchange Online management and configuration
- Windows 10 deployment / Windows Autopilot
- Azure Active Directory Connect Management and Multi-Factor Authentication
- SAML configuration for third-party applications
- Microsoft Endpoint Manager / Intune or SCCM
This position requires a US Citizen who is willing and able to obtain a US Government Security Clearance.
Desired Skills:
- Microsoft 365 Certification (i.e. ‘Enterprise Administrator Expert’ or ‘MD-100/MD-101’)
- 2+ years of experience in SharePoint 2019 to SharePoint Online management and configuration
- Experience working with end users domestically and internationally
- Bachelor’s Degree in Information Technology preferred
- Exceptional interpersonal, oral, and written communication skills
- Experience in building excellent client relationship
- Experience performing technical support for user-facing or End User Computing services.
- Ability to use open-ended questions and active listening to gather information on a problem
- Possess and maintain a positive attitude in various situations.
We offer medical, dental, vision, life, and disability insurance, health savings accounts, paid time off, and a 401(k) plan with a Company match.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email
careers@ultra-us-gbs.com
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