Job description

Optometry Medical Office Receptionist Job Duties:

• Hours are usually from 8:30 am to 6:30 pm. Some days earlier and some days a little bit later.
• Looking for a motivated bilingual English/Spanish speaking person to work in a small busy optometry office in west Pembroke Pines.
• Speaking English and Spanish is a must.
• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains insurance authorizations and obtains payments for services and contact lens sales.
• The job requires every Saturday and early evening hours usually to 6pm or 7pm. Pt must be able to lift 10 pounds and be able to sit for an extended period of time and be able to perform tasks on a computer for an extended amount of time.
• Efficiency and attention to detail are a must. Prior customer service experience of 1 year required. Medical experience preferred. Training will be provided
• Must be competent using computers and learning new programs and software.
• Good customer service skills are required and conflict resolution skills are needed.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Monday to Friday

COVID-19 considerations:
High quality masks are available at all times, gloves, and the proper disinfectant necessary to sanitize work areas for COVID 19 and any other infectious agents provided.

Work Location: One location

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