Job description

Texas Endovascular Associates is a growing, fast-paced practice with five offices in the greater Houston area – Bellaire, Katy, Sugar Land, Clear Lake, and The Woodlands. We offer minimally invasive treatment options for patients who suffer from varicose veins, peripheral artery disease, uterine fibroids, and other serious medical conditions. To learn more about our practice, please visit us at TexasEVA.com and HoustonFibroids.com.

Our team is comprised of an experienced, elite group of administrative and medical professionals who are committed to exceptional patient care. If you have a demonstrated track record that supports these values, we would love to talk to you!

The ideal candidate will provide the highest quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without allowing quality to be compromised.

Job Description: Bilingual Patient Experience Specialist

Responsibilities/Skills:

· Greet patients, vendors, pharmaceutical representatives, and other visitors to our medical office.

· Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately.

· Answer patient questions and provide assistance and directions when necessary.

· Utilize our medical office software to schedule new and follow-up appointments for our patients.

· Register new patients and update necessary records.

· Ensure that the waiting room environment remains quiet, calm, and welcoming.

· Process patient payments in the office.

· Maintain confidentiality of all patient records.

· Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner.

Experience:

· Minimum 2 years experience in a physician's office.

· Athena EMR experience is strongly preferred.

Successful candidates must be:

· Bilingual - English and Spanish

· Coachable

· Accountable

· Adaptable

· Creative

· Organized

· Flexible

· Experienced with AthenaHealth EMR (preferred)

Work Environment:

· Comprehensive benefits package

· M-F days

· Competitive pay

· Unlimited growth potential

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Bellaire, TX 77401: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical Front Desk: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person

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