Marketing Supervisor

Full Time
Prior Lake, MN 55372
Posted
Job description

Come join our premier casino resort and entertainment destination as a Marketing Supervisor! You will be a key part in guests having a memorable experience. Enjoy weekly pay, career growth opportunities, and health benefits.

Job Overview: Oversees the execution of all promotions and assists with special events. Oversees Club M operations for an assigned shift. Supervises the Marketing Coordinator team and ensures delivery of the highest level of guest service. Coordinates the staffing, administration, set up, and implementation of promotions and special events.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.

Who We Are: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.

SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.

We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We’re always looking for talented people to join our community. You’ll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.

Responsibilities:

  • Oversees day-to-day operations for Club M. Coordinates staffing based on business needs.
  • Works with Little Six Marketing team in the design of promotions with specific responsibility for set up, guest experience, prize distribution, and execution.
  • Interviews, selects, and hires Club M and Promotions team members. This includes training, developing, performance management, disciplinary actions and terminations.
  • Supervises and schedules Marketing Coordinators.
  • Works all promotions and/or Club M as assigned. Is available to resolve guest conflicts and troubleshoot and resolve any issues that may occur either in the Club or at a promotion.
  • Provides work direction throughout events to Marketing Coordinators, and other event staff participating in the execution of a Club and/or marketing event.
  • Responsible for supervising and approving all promotional kiosk setups and testing of all promotions prior to start.
  • Responsible for management, and tracking of all promotional inventory and collateral Determines and directs the placement of all casino floor signage.
  • Generates daily Club M reports for the Club M/Promotions Manager. Approves and issues complimentaries as needed

Job Requirements:

Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:

  • Any combination of post-high school education in Business, Marketing, Customer Service or a related field or equivalent work experience totaling at four years.
  • Minimum of two or more years of marketing experience to include event planning and promotions preferred.
  • Supervisory experience preferred in the gaming industry.
  • Ability to communicate effectively with a diverse population.
  • Ability to learn and understand varying technologies and guest-facing applications (including iOS and Android).
  • Superior service-orientated attitude.
  • Proficiency in word processing, spreadsheets, presentation, and electronic mail software.
  • Preferred knowledge and experience with loyalty programs.

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