Manager on Duty, Hub Services

Full Time
Denver, CO 80249
Posted
Job description

Manager on Duty, Hub Services - Denver International Airport (DEN)

DEN00005559


JOB TITLE: Manager on Duty (MOD)

United Ground Express (UGE), a subsidiary of United Airlines Inc., supports airline customers and flights at many airports across the United States. We assist customers from the moment they arrive at an airport through departure to their next destination. UGE is growing to expand to specific airports across the continental United States.

A job with United Ground Express will provide you with an exciting, fast-paced environment, the chance to leverage existing skills and learn new skills, and an opportunity to grow a career in the airline industry.
And to top it all off, you will get travel privileges through United Airlines, giving you access to one of the world’s most comprehensive global networks

JOB SUMMARY:

The Manager on Duty is responsible for oversight of UGE’s operational performance and employee group at a hub location while supporting a safe, caring, dependable and efficient work environment. The Manager on Duty will ensure compliance with all safety, quality, and compliance standards established by United Ground Express, United Airlines, and any regulatory authorities.

JOB RESPONSIBILITIES:

    Responsible for building and maintaining a positive work environment, strong employee relations, and collaborative relationships among the management and union represented employee base
    Responsible for operational compliance, audits, financial reporting and budgeting
    Provides coaching and direction to achieve or exceed performance and quality standards
    Provides oversight to the scheduling and monitoring of employees to ensure proper staffing levels to achieve or exceed performance goals
    Ensure all employees are properly trained and understand their assigned duties
    Ensures the assigned location operates in a safe, caring dependable and efficient manner at all times
    Ensure all injuries, incidents, accidents, and/or customer service issues are properly documented and corrected
    Comply with all safety, security, and customer service quality standards and procedures.
    Perform other duties as assigned

MINIMUM REQUIREMENTS:
    College Degree or equivalent work experience required
    Ability to manage airport operations independently
    Demonstrates a calm demeanor during periods of high volume or irregular operations
    Ability to work in a dynamic, fast paced operational environment
    Analytical thinking, goal-directed leadership and service-oriented performance
    Strong communication and interpersonal skills
    Strong problem solving skills and drive for excellence
    Organization and planning skills
    Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked or denied licenses are not valid.)
    Strong leadership skills, with the ability to motivate and coach others
    Flexible schedule availability to provide oversight to a 24 hour per day 7 days per week operation including weekends and holidays
    MS Office applications

SALARY RANGE: $63,222 - $79,027 UGE Team Members at DEN receive flight privileges aboard United Airlines as well as Paid Time Off (sick, vacation, paid parental leave), access to Medical (PPO), Dental, Vision, Personal Accident, and Life insurance; Flexible Spending Accounts, Long Term Disability, 401(k) with a company contribution, participation in the UGE annual incentive plan, Denver RTD EcoPass OR DIA Parking, and more.

United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

United Ground Express is a drug-free workplace. Employment with UGE is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as required.

UGE Airport Management & Administrative
United States-CO-DEN - Denver
United Ground Express
Full-time

Apr 17, 2023, 9:58:03 AM

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