What To Expect:

Salary: $87,898 - 118,278 per /year

PRIMARY PURPOSE:
Under minimal direction, this position serves as the technical subject matter expert and is responsible for the technical oversight of laboratory services. Ensures Current Good Manufacturing Practice (cGMP) regulations are in place for the manufacturing processes including SOPs, training and competency, and error management.

DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.

Assures quality customer service to all customers.

Maintains good attendance and punctuality per the absence policy.

Hires, supervises, trains, and evaluates performance of assigned personnel. Identifies and effectively resolves personnel issues.

Oversees technical processes to assure compliance with laboratory SOPs and regulations; oversees the laboratory and assigned departments work flow.

Ensures the accuracy, completeness, timeliness, and document control of testing records. May prepare and/or review laboratory reports and records in accordance with SOPs. Takes corrective action and documents incidents. May perform final review of high-complexity testing records per CLIA requirements.

Writes Internal Procedures, as appropriate.

Performs pilot studies, as assigned.

Manages the reporting and resolution of deviations (e.g., errors, quarantine, recall, equipment/reagent failures, and accidents). Oversees technical support services such as Post Donation Information, and Progesa Corrections.

Develops and maintains regular and effective communications and relations with hospital personnel. Customer relationship is proactive and on-going and may include problem-solving, education, technical support, and program development.

Assists District Director of Manufacturing and Laboratory Services with donor notification, donor counseling, and look back.

Performs all other duties, at the discretion of management, as assigned.

REQUIREMENTS:

Knowledge/Education
Bachelor's degree required.

Licenses/Certifications
Certification as a Medical Technologist by a recognized certifying agency required.
Certification as a technologist in blood banking (BB) or specialist in blood banking (SBB) preferred.
State licensure (as required by regulations).

Skills/Abilities
Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
Must be able to maintain confidentiality.
Ability to work in a team environment and participate as an active member of management.
Effective oral and written communication skills.
Must have a participative management style, strong team development, and coaching skills.
Must have analytical, statistical, personal organization, and problem solving skills.
Must have proficient computer skills.

About Us

Vitalant is the nation’s largest independent nonprofit organization focused exclusively on providing lifesaving blood services. We have a network of more than 120 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

COVID-19 POLICY

As an essential operation to the nation’s healthcare infrastructure and a science-based organization, Vitalant believes that being vaccinated helps provide protection and care for our employees, our donors, their families, and the broader community. Vitalant requires employee’s to be fully vaccinated as a condition of employment. Individuals applying for this position should be prepared to comply with Vitalant’s Covid-19 vaccination policy unless an approved exemption exists prior to the start of employment. Compliance with Vitalant’s COVID-19 policy will require individuals to complete one of the following: Receive the first shot of a two-dose vaccination series to start employment, and the second shot of the series within 8 weeks of the first Receive the first and final shot of a single-dose vaccination prior to the start of employment.

EEO/Minorities/Females/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.

For more EEO information about applicant rights click here