There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Corporate Communications team brings our uniquely United story to life with the public, our customers and employees, across the world. From internal communications and newsletters to public and media relations campaigns, and social media strategy, we’re sharing our story with the world in a way that’s clear, consistent and inspiring. Get your pen ready, and help us continue to write our next chapter.

Key Responsibilities:

Recently earning the No. 5 spot on AdAge’s Marketer of the Year list, we’ve been innovating and pushing the boundaries of what advertising and social media should look like in the aviation space and beyond.

Reporting to the Creative Director - Advertising and Social Media - part of a fast paced and dynamic team within United’s award-winning Corporate Communications department - you will be responsible for working with internal and external agencies to create attention-grabbing campaigns for all channels, including but not limited to traditional, digital, social and emerging media.

This is a Chicago-based, hybrid role that requires two days in office per week (on average) and frequent travel.

Working cross-functionally with strategy, paid media, operations, business, legal and marketing partners, you will bring a unique and differentiating point of view on how United can share our story with customers and employees in new, relevant and modern ways. This means you’ll have a hand in everything from writing captions and copy for Instagram for a company announcement to managing an integrated, multi-month-long campaign from brief to completion.

You bring a can-do attitude, a sharp eye for trends, are solutions minded and fast-footed with idea generation, can manage several projects at once, an eye for detail and the desire and skills to communicate and collaborate across departments and external partners.

• Manage the creative development process for medium-to-large advertising and social media campaigns with external agency partners
• Manage the creative development process with internal partners or small, external production partners to support company announcements on advertising and social media channels
• Develop and help cultivate direct report careers

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree
• 4+ years working in Marketing, Communications, Advertising, Social or Digital Media/New Media
• Demonstrated experience in content creation and campaign management
• Familiarity with existing and emerging social media channels
• Knowledge of today’s relevant media and social channels and a passion for studying online and offline media trends
• Ability to manage multiple priorities and ensure attention to detail
• Understanding of business best practices
• Ability to collaborate and work cross-functionally with business partners
• Strong, timely communication and feedback
• Keen judgement on when to use agency resources and when to tackle projects in-house
• Travel up to 40% (will vary throughout the year)

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation