Job description

Job Title: MAMMOGRAPHY ASSISTANT MANAGER
Temple Health: Fox Chase Cancer Center & Jeanes Hospital

Job Information

• Status: Full-time (40hrs/wk)
• Shift/Schedule: Day Shift; 7:30A-4:00P
• BENEFITS ELIGIBLE

Job Summary

• Manages the daily operations of the Mammography Departments at Fox Chase Cancer Center, including Mobile Mammography services, TUH-Jeanes Campus Mammography, and DEXA services.
• Responsible for a wide variety of administrative, fiscal and technical activities and personnel.
• Manages the Mammography technical staff and clerical staff at Fox Chase Cancer Center and technical staff at TUH-Jeanes Campus.
• Responsible for maintaining ACR Accreditation at both locations.
• Ensures the quality of examinations performed by technical staff and coordinates scheduling of examinations with referring physicians and radiologists.
• Ensures MQSA, state and Joint Commission requirements are met.
• Manages employees in a firm, fair, and consistent manner to ensure that duties are performed efficiently and accurately.
• Maintains employee work schedules, attendance and payroll records.
• Organizes work flow and assigns employees according to those needs. Works with Mammography Manager on capital planning and annual budgets. Acts as Mammography Manager in their absence.

Education

• High School Diploma or Equivalent (Required)
• Non Degree Program: completion of AMA approved Radiology program (Required)

Licenses and Certifications

• RT(M) - Reg Technologist (M) (Required)
• BLS - Basic Life Support (Required)

Experience

• 5 Years experience as a Mammography Technologist (Required)
• 1 Year experience in a supervisory role (Preferred)

Required Skills

• Customer Service Skills
• General Clerical Skills
• General Computer Skills
• Medical Terminology
• Organizational Skills
• Strong Communication Skills
• Strong Interpersonal Skills

General Responsibilities

• Complies with all Temple University Health System policies and procedures, and all applicable accreditation standards, laws and regulations, including those regarding patient confidentiality such as, but not limited to, Health Insurance Portability and Accountability Act of 1996, P. L. 104-191 ('HIPAA') and the rules and regulations implemented hereunder.
• Adheres to and promotes Hospital Safety Standards and the Safety Management Plan.
• Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
• Demonstrates competency in providing patient care that is individualized relative to age, population, developmental, psycho-social-cultural and demonstrated needs.
• Wears protective clothing and equipment as appropriate.

TUHS Core Competencies

Respect

• Shows concern and consideration for others. Treats others as they would like to be treated.
• Evokes trust in others by keeping commitments and avoiding blame.
• Is direct and truthful. Communicates clearly and openly.
• Responds to and resolves challenging situations in a calm and professional manner.
• Contributes to achieving an environment where diversity is respected and valued.

Service

• Works relentlessly to achieve excellent service, and to re-establish trust if service fails to meet expectations.
• Anticipates and responds to customers and co-workers' needs in a timely and positive manner.
• Consistently adheres to the Service Excellence Standards.

Quality

• Makes the extra effort to achieve excellent results.
• Takes actions to continually improve quality and safety in daily work.
• Takes responsibility for own actions; holds self and others to high ethical and performance standards.

Management Core Competencies

Fiscal Accountability

• Maintains accountability for financial decisions.
• Understands and manages to financial and budget targets.
• Incorporates financial analysis into strategic decisions.
• Proactively monitors and interprets ongoing financial performance and responds strategically.
• Understands business implications of decisions.
• Demonstrates knowledge of market and competition.

Change Management

• Champions change; communicates effectively by building commitment and overcoming resistance.
• Adapts to change and develops workable implementation plans.
• Monitors and evaluates plans and adjusts approach as necessary based on results.

Operational Excellence

• Aligns work with strategic goals and understands business impact.
• Sets and achieves challenging goals and solves complex/practical problems.
• Develops processes and systems that ensure consistently high performance.
• Establishes and maintains collaborative relationships at all levels of the organization.
• Challenges the status quo; encourages innovative ideas and new ways of doing things.
• Steps forward to address difficult issues.

Decision Making

• Makes choices and timely decisions that are in the best interest of the organization.
• Includes appropriate people in decision making process.
• Gathers and analyzes information skillfully.
• Develops alternative solutions and explains reasoning for decisions.
• Exhibits sound and accurate judgment in decision making.

Staff Management

• Addresses performance issues in a timely and consistent manner. Creates performance improvement plans as needed to address performance issues.
• Manages staff in compliance with all TUHS policies and procedures and regulations.
• Reviews daily work assignments to ensure workload is managed effectively.
• Assures adequate staffing to ensure quality service. Adjusts schedule in response to identified needs of individual staff members and unit.
• Creates a climate of cooperation, recognition, contribution and stability.
• Utilizes effective techniques of conflict resolution.

Policy & Procedure Development

• Responsible for the timely and accurate development of policies and procedures in compliance with governmental, legal and regulatory requirements.
• Involves key stakeholders as appropriate to ensure impact and interdependencies with other policies/procedures throughout the Health System are taken into account.
• Effectively communicates all new and/or changed policies and procedures in order to increase awareness and acceptance.

Job Responsibilities

Administrative Support

• Actively participates in formal and in-service training programs and instructs in the demonstration of specific techniques and equipment.
• Effectively supervises the teaching of student technologists. Communicates progress of students to Clinical Instructors.
• Provides technical assistance to the staff physicians.
• Annually reviews and evaluates departmental procedures, patient protocol and instruction. Plans, monitors and maintains systems to ensure high quality control.
• Ensures that state and Joint Commission requirements are met and that department and staff are at all times survey ready.

Mammography Operations

• Continually ensures proper paperwork flow with technical staff and interfaces with reception and all areas. Reviews all requests for proper patient information and clinical data necessary for diagnosis and billing.
• Evaluates all the services of assigned sections maintaining maximum quality standards. Effectively monitors the technical staff and equipment to insure quality control.
• Effectively supervises computer scheduling in conjunction with Supervisor of Patient Services.
• Appropriately orders and maintains inventory controls of area supplies used by physicians and technologists, keeping in mind practical economic operation.
• Continually interfaces with file room functions in the task of obtaining comparison films and all other functions related to the incomplete (pending) report list.
• Always reports all incidents in writing to superiors and adheres to Radiation Safety, hospital and other code standards.

Diagnostic Imaging Management

• Evaluates all the diagnostic imaging services of assigned sections maintaining maximum quality standards.
• Develops, evaluates, updates and amends policy and procedures, updates patient protocol and patient instruction with the approval of the section staff radiologists. Keeps the staff informed of changes in writing.
• Ensures proper paperwork flow with technical staff and interfaces with reception and all other areas. Reviews all requests for proper patient information and clinical data necessary for diagnosis and billing.
• Supervises the computer scheduling in conjunction with Patient Registration.
• Interfaces with the file room functions in the task of obtaining comparison films and all other functions related to the incomplete (pending) report list.
• Works with Radiology IT Support to ensure accuracy of all procedure data, patient ID, to ensure all studies exist on the network.
• Orders and maintains inventory controls of area supplies used by physician and technologists, keeping in mind a practical economic operation.

Diagnostic Imaging Supervision & Training

• Schedules technical staff to develop accomplished technologists in all relevant areas of diagnostic imaging.
• Participates in formal and in-service training programs and instructs in the demonstration of specific techniques and equipment.
• Supervises the teaching of the student technologist while in area and discusses student progress with the clinical instructor.
• Monitors the technical staff and equipment to insure quality control. Maintains equipment file logging downtime and other related problems.

Physical Requirements, Physical Demands, & Work Environment

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. To request an accommodation, contact Human Resources. TUHS is committed to compliance with federal, state, and local laws regarding individuals with disabilities.
• The Physical Requirements, Physical Demands, and Work Environment of this job are currently under review. Please contact your Human Resources department directly if you have any questions or require additional information.

_________________________________________________________________________________________
All activities performed must be in compliance with Temple University Health System policies, Equal Employment Opportunity laws, patient confidentiality, and other Federal, State, and Local Laws and regulations as appropriate. The content of this job description is intended to describe the general nature and level of work expectations performed by incumbents in this classification. They are not intended to be an exhaustive list of all position duties required and performed by the incumbent in the role. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time. The organization has the right, at its sole discretion, based on business and patient needs, to alter or change the expectations and duties at any time. This document does not create an employment contract, implied or otherwise.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Hospital
• Inpatient
• Outpatient

Medical specialties:

• Radiology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Travel requirement:

• No travel

Ability to commute/relocate:

• Philadelphia, PA 19111: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you completed/graduated from an AMA-approved Radiology Program?

Education:

• High school or equivalent (Required)

Experience:

• Mammography: 5 years (Required)
• Supervisory: 1 year (Preferred)

License/Certification:

• BLS Certification (Required)
• RT (M) (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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