Maitre'd
Full Time
Morristown, NJ 07960
Posted
Job description
- Perform all necessary tasks for banquet/bar according to the BEO (Banquet Event Order) for the Event
- Efficiently and properly performs all service and sequence of service standards.
- Assisting with setup and breakdown of the event space, ensuring that all equipment and decorations are in place.
- Must be able to plan and organize efficiently and be able to work with BEOs.
- Anticipate guest needs and to attend to this need to promote guest satisfaction and relations effectively.
- Maintain upkeep of Banquet equipment
- Undertake any reasonable task and secondary duties as assigned by the Management.
- Delegate tasks to proper staff members, highlighting skillsets and characteristics of individuals to assign them appropriate roles.
- Manage staff and make sure that uniforms are up to standards.
- Review and adhere to the BEO ensuring the event runs smoothly on all aspects; (FOH, BOH)
- Conduct pre-shift meetings with the operational manager & waitstaff, outlining the event, and establish clear and concise standards.
- Work with operational manager on staff training, staff guidelines and more
- Coordinating all food and drink service and maintain an open line of communication with both the kitchen and service staff.
- Ensuring the safety and comfort of both our staff and the guests
- Ensure the venue and facilities always remain neat and tidy
- Coordinating with the wedding couple, vendors, and staff to ensure that all arrangements and details are in place.
- Managing and resolving any issues or complaints that may arise during the event
- Maintaining a professional demeanor and always providing exceptional customer service
- Scheduling of banquet waiter and houseman staff
Qualifications
- 3 years minimum banquet experience
- Strong verbal and written communication skills
- Bi-Lingual in English and Spanish a Plus
- A polished appearance
- Organized and proficient at multi-tasking
- Energetic and a reliable team player
- Ability to take initiative and be a self-starter.
- Must have the ability to stand and walk for extended periods of time.
- Must have the ability to lift heavy items and have the ability to organize multiple orders.
- To report for duty punctually and in proper dress code
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