• Perform various clerical and administrative duties relating to vehicle recon fulfillment meeting all clients SLAs
• Maintain client account agreements, vehicle files, records of the completion of reconditioning work, and other required information.
• Create, maintain, and audit accurate charges for reconditioning fees related to vehicles processed.
• Analyze, manage clients reports, vehicle throughput via daily report/query capabilities.
• Perform data entry and verify customer vehicle information is accurately recorded in the system.
• Respond to client and corporate inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
• Receive vehicle and registration information from clients interested in reconditioning services.
• Enter all pertinent information into software applications, AS400, and RPP and approved work requested by client.
• Utilize the AS400/VCF/RPP systems to monitor and track vehicle repairs.
• Communicate with Recon Shop management and posting & procurement to meet client SLAs
• Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met.
• Review completed work ensuring clients tracking and processing is achieved and/or exceeded.
• Work with finance/local management to ensure customers are charged accurately.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.
  

Minimum Requirements

• Valid driver's license and safe driving record required.
  

Preferred

• High School Diploma or equivalent preferred.
• 6 months of auction or driving experience preferred.
• Knowledge of lot operations/lot layout preferred.
• Knowledge of LDM preferred.
• Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump-starting vehicles.)
  

Physical Requirements

• Required to stand, walk, reach, talk and hear, vision abilities required to include close, distance and color vision, depth perception and ability to adjust focus.
• Ability to stand for prolonged periods of time.
• Ability to lift 1-15 pounds.
• Must be able to walk long distances.
  

Work Environment

Constant exposure to outdoor weather conditions. Moderate noise level

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.