Job description

Who we are…

Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams Realty is the place for the industry’s best real estate agents. We are the brokerage of choice for top producing agents and experiencing rapid growth. With industry-leading real estate training, technology, generous commission splits, and an experienced leadership team, Keller Williams is the ideal place for agents looking to rapidly build and grown their real estate careers.

Keller Williams Classic Realty NW is one of the top Real Estate brokerages in MN. Consistently a top office in the NW metro in transactions, as well as, agent count. This creates a productive environment that attracts people who never want to leave.

Who we are looking for -

The Listing Coordinator/Director of First Impressions must understand that their top priority is making sure our agents are receiving the best customer service possible! The Director of First Impressions will have a relationship-based attitude with an understanding that the agents come first. This person is task-oriented, organized, detail-oriented, and punctual. They are responsible, consistent, and work well under pressure. They will communicate with associates, recruits, and the leadership team professionally yet with high-energy and a positive attitude.

What you will do -

-Perform front office duties including greeting people, answering phones, distributing mail, and maintaining a tidy and productive communal space.

-Assist leadership team and other staff with Market Center operations and various administrative functions.

- Assist agents in entering listings on MLS as well as MLS changes or requests as needed.

Essential Duties and Responsibilities

-Perform front office duties: manage a multi-line phone system, monitor office email, greet agents and guests, receive and sort mail and packages.

-Input listings onto MLS per agent request

-Perform opening and closing duties as required

-Perform various administrative duties

-Maintain appearance and organization of reception and common areas

-Assist with office communication (email and text blasts, social media)

-Contribute to agent retention

Required Knowledge, Skills and Abilities

-Positive attitude and energetic demeanor

-Commitment to relationship building, follow-up, and top-level customer service

-Skilled with Microsoft office, google suite, and social media platforms, and considers themselves Tech Savvy

-Ability to handle multiple tasks at one time consistently

-Proactive ability to hunt for a solution or answer to a question

-Capacity to work in a fast-paced and unpredictable environment

-Professional appearance and dress

-Effective and efficient verbal and communication skills

-Customer service skills and interpersonal etiquette

-Computer, office equipment, and phone skills

-Willingness to learn new tasks and accept additional responsibilities as requested

Required Education and Experience

-High school graduate or equivalent

-1-2 years customer service or administrative assistant experience

-Knowledge of real estate practice and principles a plus!

Schedule: full-time

Compensation

-Hourly wage starting at $18.00-$20.00/hour

-Profit Share opportunities

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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