Level 2 Customer Service Rep - Outbound Call Center – KS
Job description
Role and Responsibilities
Marlow White Uniforms is looking for a friendly and highly motivated customer service representative.
This position involves positive and professional engagement with customers over phone, email, and live chat. Although this position is primarily phone-centric, it includes building customer orders, processing purchases, notifying of sold out items, problem solving for customers on a short timeline or with errors on shipments, and supporting other functions within Marlow White as needed. Knowledge of Military uniform items is a benefit, but not required as comprehensive training will be provided.
If you enjoy interacting with people, have a friendly, professional presence, possess great attention to detail, organization, teamwork, and communication, enjoy solving problems and working in a fast-paced environment then please contact us. The full-time position is M-F 8:30am – 5pm. The hours for a part time position would be discussed during an in-person interview.
Qualifications and Education Requirements
- Some college coursework
- Customer service, problem solving, multi-tasking and phone skills
- Exceptional work ethic (honesty, integrity, reliability…etc.)
- Listening skills, a must for resolving conflict with customers
- Strong organizational and record keeping skills
- Accurate typing skills and proficiency with computers is necessary - Microsoft Office software
Additional Notes
Great working environment. Pay and benefits package including:
Blue Cross Blue Shield Health Ins.
Delta Dental Ins.
401K
Vacation, Personal Day/s & Paid holidays
Life Insurance
Bonuses
Job Type: Full-time
Pay: $16.50 - $17.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person
caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.