Job description

We're looking for a highly motivated individual to join our team. The Manager will be responsible for assisting customers, educating team members about proper cleaning and laundry techniques, and maintaining a safe work environment. This is a great opportunity for a person looking to advance their skills and learn more about a variety of topics, including commercial equipment, management principles and proper maintenance.

Responsible for assisting customers with self-serve and drop-off laundry, maintenance, cleaning, managing employee schedule, and daily operations.

Duties and Responsibilities:

· Provide excellent customer service at all times.

· Help self-serve customers when needed. Perform basic troubleshooting of equipment when possible.

· Ability to use POS (Point of Sale) system for processing credit card transactions.

· Process drop-off laundry orders in a timely and efficient manner following the employee handbook. This includes washing, drying, and folding laundry to be available back to the customer in the specified time period.

· Keep the facility clean and tidy. Complete store and equipment cleaning as assigned.

· Maintain efficient store operation by notifying management of machine malfunctions and of supplies needed.

· Fix machines that need minor repairs. Learning will be provided on the job.

· Promote a safe environment by being attentive to potential hazards, both personal and environmental, and reduce the risks however possible. Notify management of identified safety concerns.

· Maintain employee schedule, fill in or find fill in when employees are sick, and report hours worked by employees.

· Make decisions about daily operations.

· Manage turnover rate of employees.

· Serve as a liaison between owner and staff.

Qualifications

· Prior laundry experience, hotel, spa, rentals, Laundromats, etc…

· Functional reading and writing and basic computer and keyboard skills.

· Basic math skills and ability to handle cash register transactions.

· Physically able to exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects, including one's own body.

· Communication over the phone and in person.

· Comply with all company policies and procedures.

· Prior management is a plus.

We are looking for a new team member that is very friendly and always looking for ways to improve our processes. This is a full time position, as well as potential weekend work. Example of a schedule: Mon – Friday 7:45 a.m. to 3:45 p.m. This is just an example and actual schedule will be determined upon hiring. Other potential schedule could be Mon, Wed, and Friday 7:45 a.m. to 7:45 p.m.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• Redmond, WA 98052: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: One location

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