The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

• Leads and supervises utility technicians on jobsite and performs lead, skilled, and semi-skilled tasks related to the repair and maintenance of wastewater collection systems.

• Utilizes sewer jetters, nozzles, and sewer inspection cameras.

• Enters and completes work orders in WAM.

• Identify, knockdown, and report Sanitary Sewer Overflows (SSOs). This includes estimating total gallons spilled, duration, and cause.

• Assist in remediation process after SSOs.

• Responds to customer inquiries and issues.

• Makes decisions regarding private or public sewer issues by referencing city right of ways, easements, and maps.

• Assigns and reviews work of other team members; trains other personnel; and serves as a competent person on jobsite.

• Coaches and motivates crew members by communicating needs and expectations through proper training.

• Participates and provides input in staffing decisions. Evaluates performance; mentors’ staff; and aids with career development.

• Supervises and coordinates work activities of assigned staff; assigns work, monitors status of work, and inspects completed work; participates and provides input in staffing decisions relative to hiring, firing, discipline, and promotional opportunities; evaluates performance; mentors staff; aids with career development, and responsible for completing performing evaluations for assigned staff.

• Knowledge of proper safety practices and emergency response procedures.

• Knowledge of customer service methods.

• Skill in communicating, both verbally and in writing.

• Skill in resolving conflict.

• Skill in using base hand and power tools.

• Skill in operating light to heavy equipment and trucks.

• Ability to work as a team member.

• Ability to follow oral and written instructions.

• Ability to read and interpret topo maps and street maps.

• Ability to train other personnel.

• Ability to establish and maintain effective working relationships with supervisors, co-workers, and the general public.

• Ability to supervise employees.

• High school diploma or GED from an accredited school; technical or vocational school preferred.

• Five (5) years of related work experience, preferably experience as a utilities technician, and including one (1) year of supervisory experience.

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment. The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.