Job description
Overview:
Schedule: Monday- Friday 8:30:AM-5:00PM with the expectation that you would be on call. Responsibilities:
…and now the Requirements
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Our Company needs a self-motivated and experienced for the
Junior
Operations Manager to support our growing Operations department in the
Philadelphia region. The ideal candidate will be able to handle day to day operations with the senior Operations Manager for this division. Assist with staff, covering of shifts and additional miscellaneous tasks within operations.
Schedule: Monday- Friday 8:30:AM-5:00PM with the expectation that you would be on call.
What you’ll be doing
- Have a solid understanding of each client site, the specific needs, and team schedules.
- Complete site tours regularly and meet with the management on a consistent basis.
- Interview, hire, and train new associates based on job requirements for superintendents, porters, front desk/concierge/ unarmed security guards, etc.
- Ensure job-specific on-the-job training is conducted as per OSHA requirements.
- Monitor performance and any applicable corrective action across all your sites.
- Order appropriate uniforms and appropriate supplies & equipment for each team/location.
- Manage all budgets for each site and across your area with a disciplined approach.
- Ensure that all necessary logbooks, timesheets, and tracking are placed at each site – will also be responsible for bi-weekly payroll submission.
- Maintain the highest level of Customer Focus and retention – ensure consistent satisfaction, and seamless business transitions.
- Perform site inspections/audits randomly and confirm that the staff is professional, in uniform, wearing the ID badges, as per spec/contracts indicate.
- Accessible to the clients, our management team, and your associates at all times – respond to and handle emergency situations as required.
- You will carry out supervisory responsibilities according to company policies and all applicable federal/state laws.
- Assist with Company projects.
What’s needed to do the job
Experience inspecting and repairing commercial cleaning and maintenance equipment is pretty much required. Familiarity with various brands and routine preventative maintenance, use of hand and power tools as well being able to read blueprints and repair manuals also required.
…and now the Requirements
- 2-4 years’ experience in a field supervisory or management level position, previous. retail /hospitality in the residential or hotel-like atmosphere.
- Proven ability to manage associates in multiple sites.
- Bilingual in Spanish a plus!
- Strong problem-solving and decision-making skills.
- Experience in recruitment, training, and disciplining.
- Possess excellent communication skills, must be proficient in the English language; second language a plus.
- Highly organized, attention to detail, courteous and professional.
- Able to multi-task and perform well under pressure.
- Strong communication skills, with a high level of professionalism and discretion.
- Solid understanding of MS Office.
Every day we strive to empower our associates to be their very best, enabling them to perform at the utmost level. Our associates are a direct reflection of Planned’s core values and we believe that the right attitude makes a positive difference for our tenants and residents.
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