Job Description

We are currently seeking a Jr Solarwinds Network Engineer to join our team in Pittsburgh, Pennsylvania (US-PA), United States (US).

Job Description:

• The engineer will be responsible for designing and implementing technologies for the monitoring and automation of the enterprise datacentres and cloud environments.
• This role involves creating standard processes and procedures for the monitoring of the hardware and software.
• The Solarwinds Engineer must be able to work effectively with the Enterprise Architects, OS engineers, and operation support teams to provide training, develop guidelines and serve as a subject matter expert for the enterprise monitoring solution. Duties include:
• Analyzing requirements, designing, implementing and maintaining enterprise monitoring tools and the supporting infrastructure.
• Developing and implementing custom Solarwinds dashboards and alerts to meet the requirements of the application teams, customers and other support teams.
• Defining, creating, and maintaining processes required to monitor production and development environments to ensure a proactive approach for addressing alerts or problems.
• Defining and maintaining monitoring products and component standards for monitoring capabilities to deliver a flexible, scalable, secure, reliable, resilient, and cost effective set of datacenter and cloud monitoring services.
• Working with application teams, customers and other support teams to co-ordinate and facilitate incident triage and timely resolution of production monitoring issues.
• Developing standard operating procedures and user guides for the enterprise monitoring solutions.
• Identifying and developing ways to improve and automate monitoring to gain operational efficiencies and improve responsiveness.

Required Education/Skills:

• Bachelors degree and 9 years experience. High School diploma and additional years of experience will be accepted in lieu of degree
• 3+ years of experience in SolarWinds monitoring
• 3+ years of experience on multiple OS platforms.
• 5+ years of experience with monitoring the Amazon cloud and VMware virtualization technologies.
• Familiarity with Microsoft, UNIX, and Linux server OS.
• Good knowledge of Active Directory, GPOs, DNS and other Windows core services.
• Ability to learn new products and technologies.
• Ability to develop standard operating procedures and project documentation.
• Ability to research solutions for various business needs and technical problems; this includes evaluating alternatives and providing recommendations.
• Excellent communication skills to explain technical information and requirements effectively to others both orally and written.
• Familiarity with principles and practice of system configuration and change management.
• Candidate must be able to obtain a US "Public Trust" clearance, Secret (or higher) clearance.

Desired Education/Skills:

• ITIL® Intermediate Level Certification
• Certifications: CompTIA Security+, Solarwinds Certified Professional (SCP)
• Experience with the Red Hat Cloudforms cloud management platform.
• Experience with the ARX Suite.
• 2+ years of experience in scripting development.
• Interpersonal skills including the ability to collaborate effectively, self-awareness, and excellent written and oral communications.
• Experience with IT service management best practices such as change, problem, incident, configuration and service level management is strongly preferred. Experience with the following Solarwinds modules:
• SolarWinds Network Performance Monitor
• SolarWinds NetFlow Traffic Analyzer
• SolarWinds Network Configuration Manager DLX
• SolarWinds VoIP and Network Quality Manager IP SLA X, IP Phone X
• SolarWinds IP Address Manager IPX
• SolarWinds User Device Tracker UTX
• SolarWinds Server & Application Monitor ALX
• SolarWinds Storage Resource Monitor SRM5000
• SolarWinds Virtualization Manager VM640
• SolarWinds Database Performance Analyzer for SQL Server or Oracle SE
• Network Topology Mapper
• Customer scripting experience for producing synthetic application transaction
• Experience with automating monitoring with vRealize Automation

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.