Provides technical support to schools for the maintenance of technology equipment and services to include the repair and imaging of laptops, desktops, Chromebooks, tablets, cell phones, printers, scanners, smartboards and other equipment.

The salary range is $53,724 – 65,440 (12-months/260 days)

Applications for the following position are being accepted by the Office of Human Resources by 11:59 PM CST on Sunday, April 30, 2023 . A current resume and three (3) letters of recommendation manually signed by the author and dated less than one (1) year old must be attached to the completed application (if you are unable to electronically attach these documents, you must notify human resources that you are sending hard copies which must be received on or before the deadline date listed above). Caution: When attaching documents to the application, be sure the documents are legible. If the documents cannot be read, your application may be disqualified from consideration. Appointment is subject to a criminal background check, a drug/alcohol test and credential verification. Non MPS employees must submit official transcripts confirming Degrees. No applications will be accepted after the deadline date and time. APPLY ONLINE FOR JOB OPENING #1023418 at www.mpsmke.com/jobs > Careers > Join Our Team > Classified/Other Positions and follow the link.

As of November 1, 2021, all MPS employees are required to be fully vaccinated. The health and safety of our staff and students is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine) to pass the pre-employment requirements. Individuals with medical issues or sincerely held religious beliefs that prevent them from getting the vaccine may request an accommodation from the vaccine requirement.

• Position requires a high school diploma or GED.
• An associate’s degree or other college level coursework is desired.
• At least 3 months of experience of technical support in a client server environment.
• Computer certifications are desired – Comp Tia A+ hardware, Network + and/or Microsoft MCP/MTA certifications.
• A combination of education and experience may be considered

THE SELECTION PROCESS: will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests; or other assessment methods. The Office of Human Resources reserves the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.

• Maintenance and installation of all types of computing and technology devices –
  • laptops
  • desktops
  • Chromebooks
  • tablets
  • cell phones
  • printers
  • scanners
  • projectors
  • smart boards and interactive flat panels
  • other equipment and supporting peripherals
  
  

• Monitors the Cherwell tracking system for work orders.
• Actively supports the MPS Strategic Plan.
• Completes other duties as assigned.

The Milwaukee Public Schools does not discriminate in its programs, activities, facilities, employment, or educational opportunities on the basis of a person's sex, race, age, religion, color, national origin, ancestry, creed, pregnancy, marital or parental status, sexual orientation, or disability. Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

In accordance with Wisconsin Statutes, every applicant for a position with Milwaukee Public Schools will be subject to the open records law. Any applicant not wishing to have his/her identity released, must submit a written statement to that effect to the Office of Human Resources. The identities of all "final candidates" may be released. Milwaukee Public Schools reserves the right to interview the best qualified candidates.