Job description
Job purpose
As a member of a high performing team, this IT Programmer Analyst position will collaborate with the user community and other developers to design and implement technology solutions across multiple business functions that positively impact the bottom line. This role will also play an important part in process optimization, supporting the day-to-day user activity, developer activity, and critical business processes related directly to our ERP system, IBMi O/S, Turnover Change Management, Web services for multiple applications, host system operations as well as ancillary software systems fed by the ERP. This position will report to an IT Manager.
Duties and responsibilities
- Collaborate with users and IT team members to Design, develop, and implement technology solutions and strategies that ultimately drive business value and improved user productivity
- Provide support for ERP, IBM iSeries web services, operating system, system monitoring and optimization, and integration software tools
- Provide user support for Production issues
- Maintain existing programs for enhancements and process improvements
- Work effectively as a member of a virtual team and demonstrate high ethical standards
- Work with users and other developers and teams to create and implement web service applications and structures
- Mentor other developers in the development and implementation of web service applications and interfaces
- Use and support Turnover as a change management tool to promote source on the iSeries and to improve its functionality for developers
- Monitor iSeries systems for efficiency, error conditions, and recommend and implement solutions
- Work as a key contributor to system upgrades, test environment data refreshes, and support large scale implementations.
Qualifications
- Bachelor’s Degree in Computer Science, Engineering; or equivalent professional work experience
- Experience in multiple functional areas ideally within a Distribution or Manufacturing environment
- IBM i ERP package experience required
- Comprehensive understanding of IBM iSeries web services, operating system, system monitoring and optimization, and integration software tools required
- Heavy experience with RPG, RPGLE, embedded SQL and SQL is required
- Experience with Change management tools and managing those tools to meet the needs of the organization is required, Turnover application experience is preferred.
- Professional, hardworking, positive attitude with a willingness to learn and apply multiple technologies to creatively exceed the customer’s expectations and drive business value
- Proficient problem-solving skills that can produce quality work in a timely fashion
- Time management and contingency planning skills
- Demonstrates high levels of self-motivation, initiative, and is comfortable in a high-volume environment
- Proficient skill with Personal Computer Microsoft applications (Word, Excel, Outlook, and PowerPoint)
- Professional written and verbal communication skills
Working conditions
- Minimal travel requirements as needed for business purposes
- Work assignments will be completed remotely
Physical requirements
- Prolonged periods sitting at a desk and working on a computer and/or keyboard
- Heavy methods of verbal and auditory communication via phone, virtual calls, and/or email
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