IT Data Integration / CCI Specialist - Rentokil NA

Full Time
Charlotte, NC 28210
Posted
Job description
Overview:


IT Data Integration / CCI Specialist


Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!


Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends!


Who are we?


Rentokil is a family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

Responsibilities:
What do our IT Data Integration / CCI Specialist do?

This role is an analytical support role to the business and IT, focused on business process understanding, requirements gathering, testing and delivery. This Role ensures quality delivery of Co-Location, Consolidation, and/or Integration projects by participating in Discovery sessions and clearly documenting Business Requirements and translating them into Technical Requirements. They will also participate in QA, UAT, and post go-live support to ensure that all issues have been resolved and the project can be transitioned to business as usual. This role is part of a PIT team structure.

Primary Responsibilities:

  • Obtain a deep understanding of relevant business area(s) to be able to recommend solutions and build high-quality requirements
  • Understand business requirements using applicable methods (interviews, workshops, surveys, site visits, storyboards)
  • Translate conceptual user requirements into clear, detailed functional requirements
  • Create artifacts as appropriate, including requirements documentation, process flows, and system maps to feed the scope and support playbook
  • Partners with integration managers, business partners and IT teams to make business requirement recommendations keeping in mind technical options, limitations, costs, and risks.
  • Manage requirements through delivery by defining and executing test cases
  • Conduct data analysis for the business and IT to problem solve and make tactical recommendations
  • Serves as subject matter expert (SME)- they will become experts in understanding the technical needs of each stakeholder and ensuring a future state technology operating model has been built that will limit business disruption for impacted stakeholders
  • Works closely with vendors to answer questions around requirements, provide supporting documentation, etc.
  • Assists with go-live and provides hypercare support to branch colleagues, escalating issues as defined by the IT problem escalation standard operating procedures
  • Provides hands-on system setup support as required
  • Ensures regular and accurate communication to integration manager and project team, consistent with both the methods (agile, waterfall, etc) and the project management tools in use (Jira, Smartsheets, etc.)
What do you need?
  • Bachelor’s degree OR equivalent professional certification OR equivalent work experience
  • Two (2+) years experience in relevant technology functions
  • Familiarity with relevant methodologies, tools and techniques
  • Ability to quickly learn the objectives, structures, operations and policies of a new business area
  • Ability to engage both IT and business partners to determine the explicit / implicit their requirements, documenting in business case or requirements summaries
  • Experience leading and motivating others, while demonstrating empathy
  • Ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing
  • Intellectual curiosity and business acumen
  • Results orientation and persistence
  • Must pass pre-employment background screen
Additional Information:

Why Choose Rentokil?


A career with Rentokil is a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance and we love to promote from within. We offer competitive pay on a bi-weekly pay schedule (weekly in NY & CT) and many of our roles offer performance incentives.


Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.


Click here to read more about our Total Rewards Program which includes:

  • Professional and Personal Growth
    • Multiple avenues to grow your career
    • Training and development programs available
    • Tuition Reimbursement benefits (for FT Colleagues)
  • Health and Wellness
    • Health benefits including Medical, Dental, Vision, and Life Insurance with no waiting period
    • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Savings and Retirement
    • 401(k) retirement plan with highly-competitive company-matching contributions, holiday savings club, and more
  • Work-Life Balance
    • Vacation days & sick days
    • Company-paid holidays & floating holidays
    • A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?


Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor! Glassdoor - Rentokil North America


Rentokil North America is a Drug-Free Workplace


Rentokil North America is an equal opportunity employer with a commitment to equality in every aspect of employment. As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce. All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability.

Link to Federal employment poster:

  • English Version – Revised November 2009
  • Spanish Version – Revised November 2009

Pay Transparency Nondiscrimination Provision

  • English (Formatted)
  • English (Unformatted)
  • Spanish

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