Job description
As the Insurance Verification Specialist, you will be responsible for performing clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. You'll follow up on accounts that require further evaluation and work with others in a team environment. The ideal candidate will be comfortable speaking with new people frequently and will have the ability to decipher complex billing issues. They should have excellent organizational skills and be knowledgeable in the insurance claims process for multiple vendors. Additionally, they should be committed to both meeting deadlines and achieving quotas.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Maintains patient demographic information and data collection systems.
- Verify insurance eligibility for medical insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly.
- Review patient deductibles and/or copays and enter into the billing system and spreadsheets provided to the front end department at all locations.
- Coordinate with the front end regarding scheduling errors.
- Assist front end staff and call center staff in understanding carrier websites and verification of eligibility. • Enter insurance referrals as needed.
- Participates in the development of organization procedures and updates of forms and manuals.
- Answers questions from patients, clerical staff and insurance companies.
- Performs miscellaneous job-related duties as assigned.
- Participates in educational activities and attends monthly staff meetings.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
QUALIFICATIONS & SKILLS:
- Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience.
- Strong knowledge of administrative and clerical procedures.
- Proficient in computers and relevant software applications and practice management technology.
- Possession of strong problem solving skills and sound judgment.
- Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
- Knowledge of customer service principles and practices.
- Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
- Ability to be proactive and take initiative.
- Exhibit high level of quality through attention to detail and monitoring of work.
- Possession of strong organizational skills.
- Excellent verbal and written communication, as well as exceptional interpersonal communication skills.
- Bilingual candidates are encouraged to apply!
KEY BENEFITS & ADVANTAGES:
- Work with a committed agency with an 18+ year unbelievable track record of service and advancement.
- Full- Time Employees enjoy:
- Medical, Dental and Vision Insurance. (UHC)
- PTO: Sick and Vacation Days.
- Eight Paid Holidays.
- ST Disability, Life, 401k and MORE!
- Weekly Pay each Thursday.
Kaleidoscope ABA Therapy Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that bringing together diversity of thoughts, perspectives, backgrounds and expressions lead to Kaleidoscope ABA being a great place to work. We look at many different skills and abilities in addition to how you can enhance Kaleidoscope ABA and our culture, So, even if you don't quite meet all of the skills listed, we'd still love to hear from you.
About Kaleidoscope ABA:
Kaleidoscope Family Solutions (KFS) is privately owned and has been providing services to individuals with disabilities since 2004. Since our inception, KFS has focused on in-home and in-community services that promote the healthy development of children, adults, and families through one-on-one behavioral, educational, and daily-living supports. KFS helps individuals become independent, integrated and productive members of their community and allows them to lead everyday lives. KFS has grown to become a multi-state provider with over 15 years of experience in the field of disabilities. We have become a leader in this field by focusing on one key principle that distinguishes our services: Person-Centered Treatment. Starting in 2019 Kaleidoscope ABA Services began providing ABA Therapy treatment in-homes as well as in our centers. The evidence-based history of Applied Behavior Analysis (ABA) therapy has proven it to be a best practice model used to support and provide effective treatment to individuals with Autism Spectrum Disorder (ASD) as well as other behavioral and developmental disabilities. Treatment is provided individually and in small settings to create the most impact and learning opportunities for children. Helping your child develop independence and grow into adulthood is our whole life. We strive to provide both individual and community support to your family through advocacy, offering free parent support groups and by connecting you with resources beyond our own organization. You will find strength through our local and national network of individuals and families that are part of the Kaleidoscope family and embody the Kaleidoscope ABA Way.
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