Job description

• Learning and understanding company insurance products.
• Answering calls and responding to customer complaints.
• Accessing customer accounts and policy schedules.
• Providing customers with detailed information about policies and products.
• Recommending available products.
• Forwarding customers to sales agents when a policy needs to be initiated or upgraded.
• Typing up complaint reports.
• Managing the customer complaint database.

Job Type: Full-time

Salary: $50,000.00 - $60,000.00 per year

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Austin, TX 78731: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Life Insurance License (Preferred)

Work Location: In person

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