Hyland/Collections Clerk (REMOTE)

Performs basic clerical support duties within the Collections Department. Duties include review and indexing of documents in software programs used by the Shared Services Center.

Performs basic clerical support duties within the Collections Department. Duties include review and indexing of documents in software programs used by the Shared Services Center.

Duties and Responsibilities: include the following. Other duties may be assigned.

• Review of scanned documents not attached to files in the Hyland system. Research to index and attach to the proper file.
• Review of faxes received either via electronic means or paper method. Scan documents received, index and attach to proper files.
• Sweeps correspondence via web portal and shared mailbox daily.
• Distinguish between different medical documents and legal document types.
• Separate the documents correctly using the Unity Client program.
• Index document types to the facility and patient account level within Unity/OnBase.
• Scan all paper batches onto the shared drive into correct folders.
• Respond to requests for itemized bills and medical records.
• Knowledge and understanding of HIPAA compliance guidelines.
• Prepare files for offsite storage.
• Other duties as assigned.

Knowledge/Abilities:

• Ability to distinguish different medical and legal document types.
• Prior Healthcare or medical office experience or education.
• Ability to prioritize heavy workload.
• Basic knowledge of how to work on a computer.

Reasoning Ability: Ability to define problems, collect data, validate data, establish facts, and draw valid conclusions

Computer Skills:

• Basic Computer skills including Microsoft Word
• Prior knowledge of HMS, OnBase/Unity, Hyland and Artiva preferred

Certificates and Licenses: None required

Education/Experience:

• High school diploma or equivalent required
• Experience interpreting medical and legal documents preferred.