Job description
Speedway is immediately hiring an Employee Service Center Processor for Speedway's contact center for Human Resources Services. We answer calls from employees and management on payroll, benefits and personnel questions. This position works daily with our employees, both store and non-store, Operations, Human Resources, Recruiters, Payroll, Personnel Administration, Leave of Absence, Benefits and Compensation.
Our benefits include:
- 401k plan
- Weekly Pay and Paid holidays
- Paid vacation and sick pay plans
- Coverage in medical, dental, life, and vision insurances eligible upon enrollment
- Tuition Reimbursement and Adoption Assistance
- Exciting incentive and rewards programs
- Advancement opportunities with a growing company and much more!
Responsibilities:
- Answer employee calls regarding Payroll, Benefits and Leave of Absence questions/issues.
- Respond to emails sent to the department mailbox.
- Assist General Managers and other end users with various HR system processes, such as performance appraisals, time entry, direct deposits, new hires, separations, etc.
- Assist Recruiters and General Managers with onboarding questions.
- Assist store management with time system questions and training.
- Assist in the data entry/processing of confidential personnel information into various HR systems.
- Other miscellaneous duties as requested or assigned by the Coordinator or Supervisor.
Work Experience Desired:
- Customer Service
- Knowledge of Microsoft Office applications (Outlook, Excel, Word)
- Experience in either Personnel Administration, Payroll, Benefits or Human Resources is a plus
Education Level: High School graduate or equivalent
Other Skills:
- Ability to communicate effectively both orally and in writing
- Excellent interpersonal skills
- A desire to serve others
- Work well in a team environment
- Capable of working in a fast-paced environment
- Be flexible and able to adapt to an ever-changing environment
- Possess a strong willingness to learn
Speedway LLC is an Equal Opportunity Employer and is committed to workplace diversity.
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