Job description

Debonair Supper Club:

A modern-day interpretation of the timeless tradition that is the supper club. Located in the heart of downtown Orlando, Debonair Supper Club will offer our guests innovative takes on modern fusion comfort food, progressive and elevated cocktail/mocktail program, tableside hookah service, a sommelier curated wine list, and world-class live and digital entertainment. All these exciting features will be encompassed within a beautiful and lively space designed specifically for the people of Orlando. Over the past year, we have been hard at work developing each of these aspects and now it’s time for us to develop the most important aspect of Debonair Supper Club, our team.

• A headshot photo is required with your application submission. Please ensure it is attached along with your resume. The interview process will resemble that of a performer's casting call.

We are so excited to be assembling a team of talented and motivated people that want to provide warm and sincere hospitality that makes our guests feel valued and important during their time with us. And in turn, we want to make you feel just as valued. As you contribute to our success, we want to contribute to yours.

We are proudly offering our team members:

• Subsidized parking
• A culture that encourages a healthy work-life balance
• Regular wine, spirits, and mixology trainings for anyone who wants to learn or improve their craft
• Employee discounts

Position Summary

We are looking for a team of enthusiastic Host/Hostess’. The Host/ Hostess is often referred to as the face of the venue. Our Host team members set the tone for the Guest Experience and is expected to welcome guests in a warm and friendly manner. The Host team member must be patient and excel at customer service. The hostess/host will seat guests within a timely fashion while keeping in mind the flow of the kitchen and wait staff and help ensure quality of facilities and service.

• Preferred Candidate:
• Welcome and greet all guests. You will be the face of vibrance, the first impression of our restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experiences
• Interact with guests to create memorable experiences
• Translate information into our open table system to maintain details about guests/vips.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available
• Answer phones and schedule reservations
• Has knowledge of Reservations systems
• Respond proactively and effectively to guest problems
• Understand the importance of guest satisfaction and focus on consistency
• Maintain a neat, organized entry area
• Assist with opening/closing tasks and side work as needed
• Learn food and beverage offerings during training cycle.
• Learn all procedures and quality service requirements
• Understand and abide by seating grid and house rules for seating rotation, thus being able to "read the floor" and work on supporting seating flow.
• Must be able to run floor plan and out times in accordance and in collaboration with GM, AGM to avoid long ticket timing
• Must have general knowledge about the company in order to answer questions from inquiring guests
• 1 year customer service experience
• Excellent communication
• Organizationally Skilled and able to multitask
• Stress Management/Composure.
• Flexible schedule, particularly for weekend/evening shifts
• Ability to work 6+ hours on your feet at a time
• Team player who looks for ways to help-out other employees whenever needed

Job Types: Full-time, Part-time

Pay: $11.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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