Job description
Overview:
Halifax Health is seeking a
Host/Hostess for the
Food and
Nutritional Services Department.
Summary:
This individual will visit patients for menu selection, deliver and pick-up of patient meal trays. They will also deliver nourishments and floor stocks.
Job Qualifications:
- High School diploma or GED equivalent required
- Excellent organizational skills and the ability to work independently
- Must possess the ability to prioritize and multi-task
- Ability to work within pre-defined time frames and deadlines
- Ability to maintain confidentiality
- Must possess exceptional interpersonal skills necessary to interact with patients, their families and with other health Team Members
- Excellent oral and written communication skills required
- Must have superior customer service skills and professional appearance.
- Visits patients for menu selection using Bedside Menu Entry.
- Delivers trays to patient bedside using established scripting and ensures satisfaction with meal by providing missing items, checking diet order, etc.
- Retrieves trays from patient rooms noting patients not eating well. Offers these patients alternate food choices; consults dietitian when necessary.
- Before leaving patient's room, ask to offer assistance with any other request.
- Delivers floor stocks, nourishments, and tube feedings to patient care units.
- Exhibits excellent customer service skills, team work, and ability to proactively solve problems with supervisor, team mates and other medical staff.
- Follows all food safety and infection control policies and procedures.
Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.
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