SUMMARY

Location: Jellystone Park at Larkspur

Position Type: Non-Management, Seasonal

The starting pay rate for this position is $15.00 per hour.

Our Hospitality Hosts greet all visitors and vendors and direct them to their destinations. They obtain pertinent information from each guest entering the resort, handing out promotional materials to prospective guests.

This is a seasonal position that may require flexible scheduling availability.

Job Requirements:

• Greet all visitors and vendors and direct them to their destinations
• Obtain the name, license plate number, phone number, and email address of each guest entering the resort
• Forward information obtained to the sales office for follow-up within 24 hours (if applicable)
• Greet and register late-arriving RVs, if applicable
• Escort late-arriving RVs to the appropriate site
• On a nightly basis, check all buildings, turn off lights, and lock doors and gates as directed.
• Monitors the community/resort, noting any deficiencies (i.e. broken lights, missing signs, etc.)
• Note all unusual occurrences on the daily log sheets
• Hand-out promotional material to prospective guests
• Answer the telephone courteously and record pre-call visitor information appropriately
• Prepare pre-call sheets for the following day
• Submit maintenance requests for issues such as electrical, sewer and water break problems as needed

Job Qualifications:

• Basic computer proficiency, including the ability to use email and the internet
• Strong written and verbal communication skills
• Strong customer service skills
• Ability to read maps

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is frequently required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
  • HSA & FSA plans available!
  • Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our properties and employee discounts within your brand
• Discounts for friends and family within your brand
• Team Member of the Month, Quarter, and Year recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer