Under the supervision of the Site Manager, the Health Information Management Clerk performs all necessary processes required by the HIM Department and is responsible for the timely accurate processing of patient health information records and ensuring the release of such information in accordance with applicable laws.

DUTIES PERFORMED:

• Assembles and processes patient health information records according to NHFHS guidelines/protocols.
• Ensures all releases of information are in compliance with the request, authorization, company policy, HIPAA, and HITECH regulations, as well as other applicable state and Federal laws.
• Answers telephone and responds appropriately to medical staff or other authorized party.
• Identifies medical reports.
• Retrieves health information documents for patient/nurses/physicians.
• Ensures medical records are requested and released appropriately.
• Provides assistance to other medical records personnel and outlying departments.
• Notes electronic documentation deficiencies and routes to the appropriate provider.
• Identifies health information reports and ensure their timely insertion into electronic health records according to EHR / Athena processes.
• Completes required health information tasks (buckets) in the electronic medical record system.
• Follows up with appropriate staff for patients who are to be added to the daily appointments schedule.
• Exhibits courteous, professional, helpful attitude.
• Maintains neat, orderly and systematic work area.
• Must hold all patient Protected Health Information (PHI) other patient personal information and agency information in confidence, in accordance with the attached Employee Confidentiality Statement, which I have read, understand and signed.
• Actively participates in and complies with all aspects of the NHFHS Corporate Compliance Program, follow the Program Code of Conduct and obey all relevant laws, statutes, regulations and requirements applicable to Medicaid, Medicare and other State and Federal health care programs.
• Participates in CQI, other internal committees, special projects/observances or activities that promote improvements in organizational performance and/or advance the mission, goals and objectives of New Horizon Family Health Services.

All NHFHS Company employees must be fully vaccinated against COVID-19.

EOE
Experience and Skills:

EDUCATION

• Minimum High School Diploma or equivalent and
• Associates Degree in Health Information Management, knowledge of medical terminology preferred, or certification in a medical field.

EXPERIENCE

• Computer skills required.
• Ability to multitask is essential.
• Must be detail oriented.
• Ability to work with numbers and files.
• Working knowledge of medical terminology desired
• General operating knowledge of various office machines.
• Working knowledge of general office practices and protocol.
• Must possess good communication skills.
• Must be able to follow detailed verbal and written instructions.
• Must be able to effectively deal with the public.
• Must exercise sound judgment and discretion (confidentiality) when dealing with patient information.
• Must be capable of establishing and maintaining professional working relationships with co-workers, supervisor(s).
• Must be able to establish and maintain confidence and cooperation of NHFHS patients.

New Horizon Family Health Services offers a robust and comprehensive benefit package to full time employees. These choices/options include:

Medical, Dental and Vision benefits

Suite of Voluntary Life Insurance, Short Term Disability and Long Term Disability

Flexible Spending and Health Savings Accounts

403 (b) Retirement Plan

Vacation and Sick Leave

Paid Holidays

From: New Horizon Family Health Services