As a General Sales Manager, you will be expected to oversee the sales activities of the sales department of our car dealership. General Sales Managers are responsible for sales and for creating a high-performance and successful sales team. Our general sales managers understand the market, manage the sales personnel, understand the sales departments' financial data and deliver the best customer service. As a General Sales Manager, your job duties will include: hiring and training sales staff, ensuring that the department meets its sales targets and customers' expectations and developing a departmental strategic plan.

Duties and Responsibilities

• Develops sales financial goals (budgets) with GM and monitors these goals on an ongoing basis.
• Monitors sales & profitability on a weekly/monthly basis.
• Works with the GM to develop action plans to correct performance as necessary.
• Evaluates department personnel with the GM to ensure we continually have the right candidate at the right time for the right position.
• Develops relationships externally to reach out and solicit highly qualified candidates who would add to the franchise team.
• Assists in the recruiting and interviewing for franchise positions.
• Works with the management team to develop and implement on-going sales team improvement plans.
• Coaches, develops and serves as a resource to team members.
• Monitors the performance of team members towards their annual goals. Ensures team members complete all required manufacturer training.
• Interact with customers and manufacturing representatives
• Analyze customer satisfaction reports - Understanding customer experiences helps sales managers make recommendations to improve customer service and retention.
• Develops appropriate relationships with manufacturer-partners to enhance the reputation of the group.
• Manages the incoming and current inventory in the new car department to ensure the right mix and quantity
• Works with GM and Marketing Department to develop effective advertising campaigns.

Qualifications

• Experience Required: A minimum of (5) years in position of Automotive Sales/Finance Manager or similar positions in Automotive industry.
• Required: Current California Driver License with clean Department of Motor Vehicle driving record.
• Required: Current California Sales License.
• Effectively manage 5-10 direct reports, clearly defining priorities and expectations
• Develop and challenge employees to be high performing
• Establish a sales driven culture by setting clear and measurable sales goals
• Provide ongoing feedback and education (as needed by each employee) to optimize their performance. Complete performance reviews and manage any performance issues that arise

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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