Job description

Job Overview
The General Manager is responsible for all aspects of operations and facilities management of the condominium property, including all forms of communications, human resources/personnel management, financial management, facilities/maintenance management, and project management to facilitate the fulfillment of financial goals and client initiatives. The General Manager cultivates a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. The General Manager motivates, instills accountability, and achieves results to drive success in the unit.
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*ESSENTIAL FUNCTIONS:*

• Plan and develop daily operations. Schedule, supervise, and participate in the operational duties specific to the unit.
• Recruit, supervise, train, schedule, discipline, review, and direct the unit’s management and staff.
• Maintain accounting records, client’s reporting requirements, vendor expense control, and negotiating contracts and bids. Manage P&L statement, offering variance to budget explanations.
• Respond to client inquiries and resolve client complaints as governed by Bylaws
• Maintain the official records as outlined in the Maryland Statute, of the client.
• Attend all board and committee meetings, offering management reports and advice on the physical plant and administration of the community. Keep records and minutes of board and committee meetings.
• Assist in developing a body of leadership through committees and provide the necessary administrative tools to the board to enable them to make decisions in accordance with the community’s directives.
• Assist the board of directors’ decision-making process by means of providing information gathering and fact-finding support; implementing the board's decisions; and administering the services, programs, and operations of the community within the policies and guidelines set by the board.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of the facility’s equipment, housekeeping, sanitation, uniform dress and expense control. Notify District Manager of all unusual events, circumstances, or other safety or quality control issues.
• Always represent the company in a professional and positive manner. Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors.

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**Requirements:

• High School Diploma/GED required. Bachelor’s or Business Degree preferred.
• At least 3-5 years of experience in related management required (facilities management such as hotel, resort, rental or condo).
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; be a team leader; ability to problem-solve.
• Proven ability in human resources/personnel management.
• High rise property management preferred.
• Strong customer service skills
• Actively look for ways to assist customers and coworkers.
• Strong computer skills required, specifically Microsoft Word, Excel, Outlook. Knowledge of Yardi software preferred.
• Ability to present typical financial reports such as P&L, Variance to Budget, Balance Sheet, AR, AP, Bank statement reconciliation.

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*Additional Requirements:*

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
• Ability to stand for up to 8 hours per day and to climb steps regularly.
• Reading and writing work-related documents in English, reviewing financial reports and understanding basic accounting.
• Speech recognition and clarity, including the ability to understand customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers.
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
• Physical presence at the community is essential to perform job duties.

CMCA or AMS certification required. PCAM certification welcome. Preference given to candidates with condominium, high rise management experience.
NOTE: Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time.
Company Overview
The Barkan Companies is a diversified group of real estate businesses with a solid record of success in property management, construction and development. Since our founding in 1964, we have been a proven leader in the real estate development and management market. Today we employ over 750 people and provide services to 187 residential communities in 7 states. Our Boston based companies with regional offices in Providence, Hartford and Washington DC, deliver outstanding client service with an uncompromising focus on quality. Our commitment is to provide the highest level of property management available. We routinely invest in the resources to maintain our position as the leader in third party management services.
Barkan is looking for a dedicated and talented individual who can contribute their skills in a collaborative environment in service to our clients. In return, Barkan offers highly competitive compensation and some of the best benefits in the industry. Barkan is an equal employment opportunity employer.
We offer a competitive salary, comprehensive benefits package, to include health, dental, vision, life insurance, long & short-term disability, paid vacations, a 401K match.

Job Type: Full-time

Schedule:

• 8 hour shift

Experience:

• Property management: 2 years (Required)
• Customer service: 5 years (Required)

Work Location: In person

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