Rock Hotel Dental has been serving the families of Davis County for more than 16 years. Our doctors offer the very latest in family and cosmetic dentistry and our in-house laboratory gives us the unique ability to provide timely treatment at the highest level of clinical excellence. We are committed to offering our patients comprehensive dental care in a safe, comfortable, state-of-the-art environment. With over 80 years of combined experience and thousands of satisfied patients, we are confident that we can meet your dental needs too.

To learn more about our office, check out our website here: https://www.rockhoteldental.com/

Job Description:

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:

• Work Life Balance
• 3 weeks PTO & 9 Paid Holidays
• Paid Parental Leave
• Medical/Vision/Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists

• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients

• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing

• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment

• Assist patients with understanding their treatment plan and increase dental case acceptance

• Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices

• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

• 
  Customer service experience

• Dental office experienced (preferred)

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

This is a clinical working environment where potential exposure to hazardous waste and blood-borne pathogens is possible. Requires prolonged periods of standing, leaning, and bending. Must be able to lift 15 pounds at times.